The response from the tech support:
Hello,
Thank you for the feedback.
I spoke with the dev team about it and sadly it is possible that the fix we prepared in recent patch didn't work for you due to some file corruption.
Unfortunately we don't have further plans to fix it as any other fixes are too big risk for the entire game.
If you would start the game from the beginning on patch 1.30 or in NG+ mode the issue will be most likely gone.
Regards,
Amelia of Vengerberg
On 25 September 2016 at 21:33, en.cdprojektred.com<no_reply@en.cdprojektred.com> wrote:
Product: The Witcher 3: Wild Hunt
Platform: PlayStation 4
Product version: 1.31
Boxed or digital: digital
New Game+: no
Hearts of Stone: yes
Blood and Wine: yes
Vendor: PLAYSTATION STORE
Country: FRANCE
User email: fordfocushs@gmail.com
Keywords: BUG WOLF GEAR UNLOOTABLE CHEST
Problem description:
Hi guys, I really enjoyed playing the Witcher 3. After finishing the main game, I downloaded the 2 extensions HoS and BaW + the quest to get the Wolf gear set. Unfortunately, after getting the first map from Hatori, I went to the watch tower. I can loot the skeleton but not the chest immediately at the right of the ladder. I can not activate the portal neither with the crystal (Aard sign won\'t activate it). When I manage to get (with a lot of chance, after rolling along the cliff) to the entrance of the cave just below the watch tower, I find a specter that I kill but nothing else to get (checked with Witcher sense). It\'s annoying since it prevents any chance of getting the wolf gear set which is the best of the game. Note that I play with the latest version of the game v1.31. Thanks for your help!