Riven-Twain;n7512950 said:
This is a forum-wide technical issue, which is being investigated.
Gotcha.. well i did a little digging into some support forums for vBulletin vs 5.2.5
From i read.. in your "User Group Setting" "Can upload Upload animated avatar".. {by default should be checked} "yes" which obviously it is or mine would not be animated..
The problem {i think,by what i read} is that if the forum tries to resize the animated .gif the animation gets lost..which would explain why when i tried it a few times...it was a still image.
But luck it sometimes will keep the animation... again..it had to be luck,because my original dagon gif avatar... the animation was at normal speed at upload...when it finished..its like,way slower.
The auto resize of Animated Gifs must have issues with this version of vBulletin...
I would bet if i resized {on pc} to the specific size setting...it would take every time..
I was uploading an image twice the set size..expecting auto resize to just resize..
Anyway.. maybe thats it
edit.. ok.. the first dagon image i had,was needing to be resized by the forums...so it was messing up...
These i added above are all ready set to below the givin value allowed for avatars.. this caretaker i have now is from above..and it took the first try,no problems
But still doesnt explain why our profile picture disappears after a page reload.. its there right after the upload process..then it disappears..weird
Editx2
I found the issue with the disappearing avatars ..is the forum database
Some users have had to move the avatars from the database ...to the file system ..rebuild the thumbnails... and clear cache.
Lots have said that this fixed it..
Again.. i dunno figured i would try to help.. i have forums,many over the years..plus lots of websites and web development..
one thing that drives me NUTS is an issue... lol if you cant tell