Game crashed - where to submit crashlog?

[premiumlagerbeer]

Game crashed - where to submit crashlog?

Hello,

My game just crashed, and the pop up said the crash would be logged. Where do I send the text file?

 

[4RM3D]

You can send your report to: https://playgwent.com/en/contact-support

But before you do, one of these steps below might solve your problem:

1. Try to disable V-Sync.
2. Remove all add-ons (GwentUp, Gwent Tracker).
3. Remove/disable all third party overlay applications (e.g. FRAPS, RivaTuner).
4. Try a verify / repair through GOG Galaxy and ensure Galaxy itself is up to date.
5. Install / repair redistributables that come wit the game (DirectX, Visual Studio, etc.).
6. Be sure the game is not installed under Program Files or Program Files(x86) and set up the .EXE files of Galaxy and Gwent to "Run as administrator".
7. Disable the Galaxy overlay (only for debugging; it should be enabled for buying kegs and inviting friends).
8. Disable your virus protection software / firewall.
9. Close all background applications, especially Chrome (and other resource-consuming apps).
10. If that doesn't work; try to reinstall the game (also removing the game data when asked).
11. If this doesn't fix things, run a dxdiag with the 64-bit option selected and send the results to CDPR Support along with a brief description of the issue.