Reinstall problem

[justjo912]

Reinstall problem

After reinstalling Witcher 1 Enhancer Ed., I get a Windows error message that windows encountered a problem and needs to close when I try to launch the game.
I am using OS Name Microsoft Windows XP Professional Version.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Type X86-based PC
Processor x86 Family 15 Model 107 Stepping 1 AuthenticAMD ~2109 Mhz
Total Physical Memory 6,144.00 MB
Available Physical Memory 2.25 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 4.84 GB

I have tried to uninstall and reinstall a couple of times and the same problem occurs.

I have played this game on this computer for years without a problem. This started after I downloaded the patch...which I saw I didn't need. I deleted it but continue to have this problem.

Any ideas how to fix this issue?

Thanks for your help

 

[tommy5761]

At this point any and everything is in question . Try looking in your Windows>application logs to maybe find a better explanation or at least an error code .

 

[justjo912]

I found this:

[10/28/12 11:11:12] module: dxupdate(May 30 2008), file: dxupdate.cpp, line: 2223, function: RegisterDLL

Failed API: LoadLibraryEx()
Error: (0xc000001d)

Unable to load C:\WINDOWS\system32\xactengine3_0.dll.

--------------------
[10/28/12 11:11:12] module: dxupdate(May 30 2008), file: dxupdate.cpp, line: 5848, function: DirectXUpdateInstallPlugIn

RegisterDllFromSection() failed.

--------------------
[10/28/12 11:11:12] module: dsetup32(May 30 2008), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

--------------------
[10/28/12 11:11:12] module: dsetup32(May 30 2008), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX

InstallPlugIn() failed.

--------------------
[11/01/12 09:18:14] module: dxupdate(May 30 2008), file: dxupdate.cpp, line: 2223, function: RegisterDLL

Failed API: LoadLibraryEx()
Error: (0xc000001d)

Unable to load C:\WINDOWS\system32\xactengine3_0.dll.

--------------------
[11/01/12 09:18:14] module: dxupdate(May 30 2008), file: dxupdate.cpp, line: 5848, function: DirectXUpdateInstallPlugIn

RegisterDllFromSection() failed.

--------------------
[11/01/12 09:18:14] module: dsetup32(May 30 2008), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

--------------------
[11/01/12 09:18:14] module: dsetup32(May 30 2008), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX

InstallPlugIn() failed.

 

[tommy5761]

Those files all pertain to DirectX . Try manually updating to the June 2010

 

[justjo912]

I downloaded and installed Directx and still got a windows error.

My Catalyst control center told me this:

Faulting application witcher.exe, version 1.4.5.1280, faulting module witcher.exe, version 1.4.5.1280, fault address 0x00001192.

Windows log says:

[11/04/12 07:06:43] module: dxupdate(May 30 2008), file: dxupdate.cpp, line: 2223, function: RegisterDLL

Failed API: LoadLibraryEx()
Error: (0xc000001d)

Unable to load C:\WINDOWS\system32\xactengine3_0.dll.

--------------------
[11/04/12 07:06:43] module: dxupdate(May 30 2008), file: dxupdate.cpp, line: 5848, function: DirectXUpdateInstallPlugIn

RegisterDllFromSection() failed.

--------------------
[11/04/12 07:06:43] module: dsetup32(May 30 2008), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn

DirectXUpdateInstallPlugIn() failed.

--------------------
[11/04/12 07:06:43] module: dsetup32(May 30 2008), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX

InstallPlugIn() failed.

Not sure what is going on.

 

[tommy5761]

Going by the windows logs i would say that you have corrupt or invalid DirectX registry settings . Do you have other games that use DirectX on your XP unit and if so do they work ?

 

[justjo912]

I have one other game and it works. I also have another one that stopped working and a reinstall isn't letting it load either. Any idea how I can fix this?