Let's be completely and utterly honest here.
Hello Games underdelivered on their product and their only achievement is that they managed to turn that bad product around, but ideally there shouldn't be any need to do so. They are not heroes for doing that, they only managed to do what they were paid for by their playerbase. It's not a legendary feat, it's something that they should've done in the first place.
True, but as InternetHistorian said, the could have either take the money and bail, or do a 360° on the game.
Still have to appreciate it.
The problem of not doing it in the first place is an issue in the game industry.
Pay an engineer to make a project for a bridge, the bridge collapse because the engineer used weak steel, engineer goes to prison.
Bethesda release Fallout76, the game doesn't work, class action, any news about that?NOPE
Loophole, gigantic loophole, lack of laws that protect the customer properly.