My plan to attack the issues and regain fan trust would be:
- All hands on deck to work on troubleshooting any bugs and issues in the game. Hopefully the game is not as much of a mess from this standpoint in the next 3-6 months. In addition to this put a heavy focus on 'balancing' the game. From skills, to gun damage, to enemy damage, etc.
- Postpone any plans for multiplayer until the single player version of the game is not in shambles
- Free DLC Pack 1 ('Cosmetic' DLC):
- Barber Shops to change hair/appearance.
- Gear cosmetics. Offer the ability to 'transmog' gear or select full body gear sets that aren't so brutal looking.
- Potentially add some extra hairstyles, tattoo options, etc.
- Introduce more gear mods, additional modifiers, etc.
- Free DLC Pack 2 ('Romance' DLC):
- Provide alternate outfits for the romance options in the game.
- Potentially open up more romance options. (Making all four romance options available to either gender, creating interactions between them if you try to romance more than one of them, etc)
- Add more 'Joytoys'.
- Provide small amounts of additional story content with the romance-oriented characters. Texts when the main story ends, additional dialogue options when you visit them, etc.
- Free DLC Pack 3 ('Car' DLC)
- Add more cars to the game.
- Add the ability to paint cars different colors, add stickers, etc.
- Create more 'races' in the game. These could spawn randomly around the map and have varied levels of difficulties and routes.
- Add more car options, such as setting a 'default' car and things like that.