Just keep plugging away. One thing at a time, stay focused and think long-term, not "All at once". Get the crashes and game-breaking bugs under control for those who can't play the game, as I've played _bad_ games along with exceptional ones. This could be remembered as one of the "Greats", it's that good, even with it's current flaws, if it works correctly. It's far more action immersive sim than RPG, and I don't see that changing, but as much as I want an AI overhaul, I want people to be able to experience the same game I played. Yes, I've had numerous crashes, but nothing abnormal...
As for last gen console players, I feel for everyone. I'm guessing no one at CDPR expected this console cycle to last 8+ years. Then add a pandemic which seems to have made silicon an even hotter commodity that everyone is fighting for. New GPUs and CPUs are outrageously priced, while new consoles are not only in short supply, they are being held hostage by scalpers (as are many PC parts). That doesn't excuse the AI for when players want to get a little (or a lot) nuts, sinking into the ground and being 2' shorter until you restart, get on or off a vehicle etc and the other issues, big and small, but wow is this game still fantastic.
Like I said, just keep knocking out problems one at a time, and don't rush a full AI overhaul please. Use basic ifthen scripts to put a bandaid on things like the police teleporting psychic issues, and when the full AI is done, whether that's 6 months from now or a year; whatever it takes to implement it correctly. Please don't add a broken half-cooked system that just needs to be redone again.
Regardless of backlash CDPR should be proud of what they did accomplish, and even more excited about what they can build on with this game as a backbone in the future. Dystopian setting, but the game's growth and upcoming prospects are anything but. God luck and thank you.