I suppose a lot of things are subjective and it depends on what one expected and when one picked it up, personally I think the game is awesome, the gun play is above average for a shooter let alone an RPG, the skill tress have huge scope, the story and characters are fantastic, Night City is the best and most detailed city in any open world game ever, the cars are insane, the cyberwear is amazing and the hacking is such fun to name but a few fantastic things about this game.
However I got it for less than retail price, never believed what a large company said just to get our money, picked it up after patch 1.20, have modded it heavily from day one and am lucky enough to be able to play it on a high end rig.
For me its one of the best games I have played and I could not be happier, but I completely understand why so many are upset and disappointed and feel the game is going nowhere, its sad as it could have been awesome fun for all and all it needed was more time, a real pity.
With each update since I got the game I feel the problems are going away and hopefully that will continue.