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  1. NorthernSword

    Gwent - No product. No refund. No reply. Several cases.

    Good for you. I wonder what order they're doing things in. I sent my ticket the 24th of jan and still nothing.
  2. NorthernSword

    Gwent - No product. No refund. No reply. Several cases.

    They know about the problem, but they're not shutting down the store. They then blame the long respond times on the many tickets the so called "support team" are receiving. They'll keep getting tickets if they don't shut the store down. They must know this, so it seem like they rather have the...
  3. NorthernSword

    Gwent - No product. No refund. No reply. Several cases.

    So they are aware of the fact that people are paying for things but not getting their purchases, yet they are not closing the shop, or even making a public acknowledgement of it. How can they then blame a high volume of inquiries? The inquiries will keep piling up if you don't close the shop or...
  4. NorthernSword

    Gwent - No product. No refund. No reply. Several cases.

    So, additional people surface. You would think they'd lock the store and fix it, given how many support tickets they must have received regarding this. But no, they ignore it and happily keep taking our money. I've thought of contacting them in person too. It's a 1,5 hour flight for me.
  5. NorthernSword

    Gwent - No product. No refund. No reply. Several cases.

    One thing is for certain, they're not getting any more money from me. I'm not purchasing another product again. Nobody should, because there's a chance they'll take your money, not give you the product and then not reply for weeks, if ever.
  6. NorthernSword

    Gwent - No product. No refund. No reply. Several cases.

    I haven't heard a word from them
  7. NorthernSword

    Gwent - No product. No refund. No reply. Several cases.

    So I purchased a boost in one of the journeys of Gwent. It kept saying "missing link" when I clicked purchase, and no boost got through either. So naturally (?) I tried again, and again, and again. Five times. I later found out I was charged all five times, and never even received the purchase...
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