Arena bugs

[xxericdxx]

Hello,

just wanting to signal a couple of bugs in Arena.

- once I got no rewards for completing a run. I got a message like “no worries, you should find your rewards in stored already even if they don’t appear”, but it wasn’t the case.
——> note. This happened probably because of a stranger bug. The game had got me into an old arena run instead of the one I was currently playing so, probably, when I lost again the 3rd time it didn’t reward me (and rightfully so). when I re-entered the arena I was on the following run.

- I used a mirror shard to start a new arena run. Got an error and when I tried to enter again i had lost the shard.
——> I didn’t purchase any shard. I thought it must have been a reward I missed but maybe the shard was a mistake of the game, which cause the “loosing shard” bug.

if it is like I suspect, no major issue, but I hope it helps.
I play on iPad

 

[devivre]

If you didn‘t get something you purchased, it‘s best to report it here:
https://support.cdprojektred.com/en/gwent/ios/account-payments/issue/1213/i-got-charged-and-did-not-get-the-items-purchased-3 (click on „contact us“)

For rewards you can do the same here:

I didn't receive a reward — GWENT: The Witcher Card Game | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

Keep in mind though, if you play seasonal arena, you need to complete it before the seasonal arena event is over, otherwise you might not get any rewards.