C2077 crash seconds after lunch

[sapo74]

hello,
I have installed c2077 on my new machine

Processor: AMD Ryzen 7 9800x3D 8 Core (4.7 GHz)
RAM: 64.0 Gb
Video Card: RTX 5080
SSD: KingSton SNV3S200G


the game was running well for a couple of weeks, I experimented with Mods and was running ok
suddenly a couple of days ago it started to crash few second after I was starting the Game ( eather from steam or from the .exe )


I have reisntalled the games may times following all the recommended steps like these

How do I perform a clean install of the game? — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

but I am stuck with the same problem
I have attached the error the uptime is just 2 seconds and the main error says


Expression: EXCEPTION_IN_PAGE_ERROR (0xC0000006)
Message: The thread tried to access a page that was not present, and the system was unable to load the page. For example, this exception might occur if a network connection is lost while running a program over the network.

can some one adves me how to proceed? it is possible to open a ticket? if yes where?

regards
Alex

 

[LeKill3rFou]

Hi,
Not sure, but if the game worked fine for a while and started to crash few days ago, it might likely be due from "something else" rather than from the game itself.
From what I saw, Nvidia released a new drivers version (591.74) January 5th. So maybe a good idea to rollback your drivers for an older version using DDU, just in case (if you were able to play in december, maybe simply the previous drivers version).

 

[sapo74]

I am actually using 581.57

 

[northwold]

Tech support contact form is here https://support.cdprojektred.com/en/cyberpunk/pc/sp-technical/issue/1700/contact-to-support

 

[SigilFey]

Try installing this:

Latest supported Visual C++ Redistributable downloads

This article provides download links for the latest Visual C++ Redistributable packages.

learn.microsoft.com

Be sure to install the x86 version followed by the x64 version. (Both are required side-by-side to ensure you have both present and backwards compatibility.)