C2077 crash seconds after lunch

[sapo74]

hello,
I have installed c2077 on my new machine

Processor: AMD Ryzen 7 9800x3D 8 Core (4.7 GHz)
RAM: 64.0 Gb
Video Card: RTX 5080
SSD: KingSton SNV3S200G


the game was running well for a couple of weeks, I experimented with Mods and was running ok
suddenly a couple of days ago it started to crash few second after I was starting the Game ( eather from steam or from the .exe )


I have reisntalled the games may times following all the recommended steps like these

How do I perform a clean install of the game? — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

but I am stuck with the same problem
I have attached the error the uptime is just 2 seconds and the main error says


Expression: EXCEPTION_IN_PAGE_ERROR (0xC0000006)
Message: The thread tried to access a page that was not present, and the system was unable to load the page. For example, this exception might occur if a network connection is lost while running a program over the network.

can some one adves me how to proceed? it is possible to open a ticket? if yes where?

regards
Alex

 

[LeKill3rFou]

Hi,
Not sure, but if the game worked fine for a while and started to crash few days ago, it might likely be due from "something else" rather than from the game itself.
From what I saw, Nvidia released a new drivers version (591.74) January 5th. So maybe a good idea to rollback your drivers for an older version using DDU, just in case (if you were able to play in december, maybe simply the previous drivers version).

 

[sapo74]

I am actually using 581.57

 

[northwold]

Tech support contact form is here https://support.cdprojektred.com/en/cyberpunk/pc/sp-technical/issue/1700/contact-to-support

 

[SigilFey]

Try installing this:

Latest Supported Visual C++ Redistributable Downloads

This article provides download links for the latest Visual C++ Redistributable packages.

learn.microsoft.com

Be sure to install the x86 version followed by the x64 version. (Both are required side-by-side to ensure you have both present and backwards compatibility.)

 

[hellnaw]

my game is crashing right after i hit continue or load a save game, tried cleaning crash logs and stuff verified files nothing worked. i remember i was going tru the settings to change the game difficulty and it said my game will restart from last save to make the changed so i hit cancel and when i tried to close the setting panel it popped up something again and i didnt read maybe it was about saving settings idk but after that the game just crashed and keep at it.

 

[LeKill3rFou]

my game is crashing right after i hit continue or load a save game, tried cleaning crash logs and stuff verified files nothing worked. i remember i was going tru the settings to change the game difficulty and it said my game will restart from last save to make the changed so i hit cancel and when i tried to close the setting panel it popped up something again and i didnt read maybe it was about saving settings idk but after that the game just crashed and keep at it.

Hi,
First of all : do you use or ever used mods?
If yes, you may have to perform a clean install of the game :

How do I perform a clean install of the game? — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

If no (never), be sure you tried everything suggested by the support. And if nothing work and if it's not already done, send a ticket to the support ("contact us" button)

Game crashes — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

 

[Noematic]

I know there is an ongoing issue with AMD's recent driver release. Might be related to this. I know for sure it affects 7000 series cards, but it might be impacting 9000's as well.

 

[hellnaw]

Hi,
First of all : do you use or ever used mods?
If yes, you may have to perform a clean install of the game :

How do I perform a clean install of the game? — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

If no (never), be sure you tried everything suggested by the support. And if nothing work and if it's not already done, send a ticket to the support ("contact us" button)

Game crashes — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

i never used mods in my game and am all clean, just like i said maybe the save game didn't go well and it got corrupted or some? am on amd 6000 series with latest drivers

Post automatically merged: Jul 2, 2026

Hi,
First of all : do you use or ever used mods?
If yes, you may have to perform a clean install of the game :

How do I perform a clean install of the game? — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

If no (never), be sure you tried everything suggested by the support. And if nothing work and if it's not already done, send a ticket to the support ("contact us" button)

Game crashes — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

okay let me try a clean driver install and yea i was using steam overlay but i did try turning it off but it did not work

Post automatically merged: Jul 2, 2026

i never used mods in my game and am all clean, just like i said maybe the save game didn't go well and it got corrupted or some? am on amd 6000 series with latest drivers

Post automatically merged: Jul 2, 2026

okay let me try a clean driver install and yea i was using steam overlay but

i never used mods in my game and am all clean, just like i said maybe the save game didn't go well and it got corrupted or some? am on amd 6000 series with latest drivers

Post automatically merged: Jul 2, 2026

okay let me try a clean driver install and yea i was using steam overlay but i did try turning it off but it did not work

clean gpu driver install didnt work as well this game is still buggy as hell where to raise a ticket? or should i clean install the game (will take over an hour with my internet)

 

[devivre]

You can use this link to send a ticket to support:

Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

 

[SigilFey]

Also, try emptying your save folder of all saved games, including quick- and autosaves. (Just back them up somewhere.) Then, go offline so that cloud saves don't repopulate them.

Begin a brand new game, run around for a minute, then save and quicksave a few times.

Exit to Windows, restart the game, and try loading. If that goes fine, we can be pretty sure there's some sort of corruption in the other save files. If there's an issue, we can be pretty sure it's the installation. (Or worse... [Dum-dum-DUUUUUUM!])

 

[hellnaw]

Also, try emptying your save folder of all saved games, including quick- and autosaves. (Just back them up somewhere.) Then, go offline so that cloud saves don't repopulate them.

Begin a brand new game, run around for a minute, then save and quicksave a few times.

Exit to Windows, restart the game, and try loading. If that goes fine, we can be pretty sure there's some sort of corruption in the other save files. If there's an issue, we can be pretty sure it's the installation. (Or worse... [Dum-dum-DUUUUUUM!])

too much work ill just reinstall it sometime but am worried about my saves if save files are corrupted then am cooked?

 

[SigilFey]

too much work ill just reinstall it sometime but am worried about my saves if save files are corrupted then am cooked?

Couldn't hurt. Just be sure you do the CLEAN installation, as LeKill3rFou links above, being sure to follow all steps.

And unfortunately, if the problem exists somewhere in the save data, it's there forever. Normally, however, that would be a result of mod conflicts. As you've never used any mods, there's still plenty of hope!

 

[hellnaw]

i emailed them with a ticket no response after 2 days

 

[devivre]

i emailed them with a ticket no response after 2 days

It can take a few days. And especially around weekends I wouldn’t expect an immediate response.

 

[hellnaw]

alright i figured it out, the save game files got corrupted ig, multiple of those, so i started the mission from the very start and it played fine after that. thanks for the time yall

 

[LeKill3rFou]

alright i figured it out, the save game files got corrupted ig, multiple of those, so i started the mission from the very start and it played fine after that. thanks for the time yall

Ok, annoying
Keep the saves just in case, because support could ask you to send them these saves. It could help them to figure out why your saves get corrupted

 

[HThor_]

Some here bro, i'm here because i'm going mad and i was looking on all over the internet to find a solution (i'm also a developer).

The issue is about graphic driver for sure (for me at least), with the last amd last update he broke the game. I tried to uninstall amd driver, and i try to launch the game without any driver and it starts well.

The joke for me is i have bought this game at the launch with stadia, with a very bad experience, but i love the game, the software house and the saga, so i decide to buy it again 2 days ago.

I play so well yesterday. But not today. Really sad story, again.

My graphics card is:
AMD Radeon RX 7800 XT

Driver version:
26.10.21.05-260626a-202082C-AMD-Software-Adrenalin-Edition

 

[Usera]

26.6.4 and 26.6.1 (fsr 4 updates) might cause some thing. I am rolling back to Adrenalin 26.5.2 and try some things because suddenly my game started to crash without reason. It was working good two days ago.