Can not Login or Sign into Gwent , says no internet connection
Hey Everyone, due to demand/not finding much information I thought id share what has happened .
Okay so the problem is
Cant login to Gwent, error message there no internet connection.
(Internet is on, and all good on xbox)
So after looking around on the internet for various solutions , my result was I have no idea what to do.
so I contacted XBOX Support and these were/are the steps we took.
First we checked the internet Connection this was fine , internet is connected and no problems.
Second we removed my account, xbox settings, account, remove account.
Then we added the account back to the xbox.
Then we hard reset the xbox, hold the power button for like hmm 5 to 10 seconds.
then turn the xbox back on. then for no real reason I decided to turn the xbox off by my controller and then turn it back on by my xbox controller. ( I dunno why just felt like it could help) lol.
Once the xbox was back on again, I went to the game started the game and BANG same error can not connect , theres no internet connection. (Knowing well there was a internet connection , but anyways did that network test again and internet all fine.
then we went to the games area and uninstalled the game.
Then back to turning the xbox off and turning the xbox back on again
now the game Gwent is uninstalled , I guess we better re install the game. Games/Apps found the game Gwent, click the install .... WAIT waiting s my internet is only 25/5
After the game has been reinstalled which is still about 20 to 30 mins away ill post what happens and keep everyone upto date with my findings using Microsoft Support and the problem of logging into Gwent.
BTW I haven't re read or checked spelling etc and its 11pm so hopefully its all understandable for everyone out there.
Hey Everyone, due to demand/not finding much information I thought id share what has happened .
Okay so the problem is
Cant login to Gwent, error message there no internet connection.
(Internet is on, and all good on xbox)
So after looking around on the internet for various solutions , my result was I have no idea what to do.
so I contacted XBOX Support and these were/are the steps we took.
First we checked the internet Connection this was fine , internet is connected and no problems.
Second we removed my account, xbox settings, account, remove account.
Then we added the account back to the xbox.
Then we hard reset the xbox, hold the power button for like hmm 5 to 10 seconds.
then turn the xbox back on. then for no real reason I decided to turn the xbox off by my controller and then turn it back on by my xbox controller. ( I dunno why just felt like it could help) lol.
Once the xbox was back on again, I went to the game started the game and BANG same error can not connect , theres no internet connection. (Knowing well there was a internet connection , but anyways did that network test again and internet all fine.
then we went to the games area and uninstalled the game.
Then back to turning the xbox off and turning the xbox back on again
now the game Gwent is uninstalled , I guess we better re install the game. Games/Apps found the game Gwent, click the install .... WAIT waiting s my internet is only 25/5
After the game has been reinstalled which is still about 20 to 30 mins away ill post what happens and keep everyone upto date with my findings using Microsoft Support and the problem of logging into Gwent.
BTW I haven't re read or checked spelling etc and its 11pm so hopefully its all understandable for everyone out there.