Cannot load PC Save to XBOX

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Hello. I recently started the game on my Xbox and love it. I have a steam deck and during the steam summer sale purchased the game again because of cross saves. I was able to load my save from my xbox to steam but I cannot get the save to load back to my xbox. I do not have mods installed and the game is playing on Linux. I also have tried to load the game on my pc and make a cloud save that way. No luck either way. Anyone have any suggestions?
 
Hi!
When you say you cannot load you means :
(Quite important to know, could be a different "issue")
> Your save created on your steam deck doesn't appear on your Xbox?
> Or the save appear but you cannot load it?
(mods doesn't matter anyway as far as I aware of. You should be able to load a modded save on Xbox, but the game will likely crash^^)
 
Hi!
When you say you cannot load you means :
(Quite important to know, could be a different "issue")
> Your save created on your steam deck doesn't appear on your Xbox?
> Or the save appear but you cannot load it?
(mods doesn't matter anyway as far as I aware of. You should be able to load a modded save on Xbox, but the game will likely crash^^)
Save was created on Xbox originally. Played on deck, then played on PC both with cloud save. The save will not appear back on Xbox. I cannot load it because it just doesn't appear. Thanks for your help. Not using mods at all.
 
Ah ok :)
So :
> The game is also linked* on your CDPR account on your steam deck?
> Cross-progression is enabled in the game settings?
> When you create a save on your steam deck (and wait a bit), a "checked" cloud icon appear (or not) on the top left of the save?
Like this :
 
Yes. I am logged in. I was able to pull the xbox save to the deck. Cloud icon appears when I save. That is why I went to my pc to save to see if that was just an issue with my deck connecting. Both had the cloud icon. Just doesn‘t appear on xbox anymore. I tried to log out and log into xbox again but nothing happens.
 
Ok, so you play on Xbox Series S/X?
The game is on 2.12 on your PC and have to be in 2.12 too on your xbox (so old gen are out, sadly).
After, it could be related to regional restrictions depending where you are :
 
Yes. Series X. Everything is updated. Both PC and Xbox version is 2.12. I am in the US no regional restrictions. I really appreciate your help
 
Ok, a bit strange, above all if it worked from Xbox to your steam deck.
Just to verify if it (still) work from xbox to your steam deck :
- On your steam deck, create at least two (new) manual saves in a raw to be sure to not loose your progression.
- On your xbox, load the last save you have on it, create a new manual save and wait a bit to see if this save is uploaded (checked cloud icon).
- If the save is well uploaded, verify on your steam deck if you see it.

If you see the save newly created on your Xbox, well there is definitely something which doesn't work in the other way. Unfortunately, I don't see why it wouldn't work :(
So your best bet should be to directly contact the support ("contact us" button). Provide as much details as possible (even the link of this thread).
There is no dedicated category, but this one should be fine :
 
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