Can't install? Disable antivirus, even if it doesn't seem to be needed!

[luddet]

Can't install? Disable antivirus, even if it doesn't seem to be needed!

Hi,
I just thought I would share this:

If you have problems installing, disable your anti virus even though that doesn't seem to be the problem!

I had problems installing The Witcher 2, Enhanced Edition 2.0 from DVD.
All I got was this error message right after selecting installation languange:
---------------------------------------------------------
Error Code: -5006 : 0x80070005
Error Information:
>SetupNew\setup.cpp (597)
PAPP:The Witcher 2
PVENDOR:CD Projekt Red (##ID_PRODUCT_URL##)
PGUID:E00FBF68-5168-49A3-BBCA-3D8C29E24D20
$17.0.717
@Windows 7 / Server 2008 R2 Service Pack 1 (7601)
IE Version: 9.0.8112.16421
---------------------------------------------------------

I googled the problem, but all I could find was suggestions to copy the DVD to the hard drive first and install from there. I tried creating a disk image using ImgBurn, but got the same problem still. So next I tried to just copy the files. Same error.
Both the disk image and file copying succeeded without errors so the problem was not the dvd drive.

Finally as a last resort I tried disabling my anti virus program (Comodo Internet Security) and that solved the problem! I believe the specific module that needed to be disabled was the Sandbox.

 

[necroscope84]

Yes I've noticed my Antivirus will interfere with games sometimes. Not too long ago I couldn't play one of my games and finally figured out that for some reason the built in firewall wasn't allowing my game access to the internet even though it had before. I pretty much disable my AV when installing anything. In fact alot of games will even mention that in the installation instructions.

Anyway, I'm glad you figured it out and can now enjoy the game