Still NOTHING from Namco UK again,so that's 2 emails ignored,i also emailed them on another address i found on their site and no reply to that email either.not even an automated reply.
One thing for sure is i'l never buy anything else that Namco has had anything to do with.Very unprofessional company that don't deserve to be in business.
One thing for sure is i'l never buy anything else that Namco has had anything to do with.Very unprofessional company that don't deserve to be in business.
So I've gotten a couple of estimates from model painters on how much it would cost to fix my statue and both estimates were $300! Part of the problem is I guess you can't just paint over the statue as it is because of the sealant on there because the new paint basically won't stay at all so it'll take a few hours just to get the sealant off before they can even start fixing the paint.
Since I'm from the U.S. WB is the one I'm working with. They did send me a second statue (which I didn't want them to) that was painted just as horribly as the first AND it's missing the sword which WB said just use the one from the first statue! So I now have 1 1/2 awful statues and no way to fix them. So I guess I'm going to ask WB for reimbursement again to pay a painter to fix my statue.
The part that pisses me off the most, is there are nice statues out there that were sent to reviewers, etc. so we know CDPR or whatever company oversaw that has the capability to do this right and just didn't. Just look at the box the statue came in (not even counting the pics from where we purchased it or CDPR's site itself) and the statue looks NOTHING like that. I'm still so mad. It shouldn't be this hard.
CDPR needs to step up and FIX this!!!!!!!!!
Since I'm from the U.S. WB is the one I'm working with. They did send me a second statue (which I didn't want them to) that was painted just as horribly as the first AND it's missing the sword which WB said just use the one from the first statue! So I now have 1 1/2 awful statues and no way to fix them. So I guess I'm going to ask WB for reimbursement again to pay a painter to fix my statue.
The part that pisses me off the most, is there are nice statues out there that were sent to reviewers, etc. so we know CDPR or whatever company oversaw that has the capability to do this right and just didn't. Just look at the box the statue came in (not even counting the pics from where we purchased it or CDPR's site itself) and the statue looks NOTHING like that. I'm still so mad. It shouldn't be this hard.
CDPR needs to step up and FIX this!!!!!!!!!
Still nothing from Bandai Namco UK here either. It really seems like they plan to just ignore us; this has been a *very* frustrating and disappointing experience :/
I wonder what Ashens would make of these statues; he's done videos on Collector's Editions before:
Video Game Tat: Limited Collector's Edition!
Video Game Tat 2: Special Exclusive Edition!
Video Game Tat 3: Exclusive Ultra-Rare Edition!
At least you got another statue. It's been about 2 weeks since I last heard from WB games. I think I need to send a follow up email to see what the status is on my statue.
An update: we shot all the data to international, who likely will provide short statues replacement.
As soon as we receive them, we shall ricontattarla for replacement.
Thank you for your patience.
Thomas / Technical Support
BANDAI NAMCO Italy
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I pointed out that the replacement does not want to have a statue colored evil alike.
Let's see.
As soon as we receive them, we shall ricontattarla for replacement.
Thank you for your patience.
Thomas / Technical Support
BANDAI NAMCO Italy
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I pointed out that the replacement does not want to have a statue colored evil alike.
Let's see.
Vinyard,
That's EXACTLY the same response I received from WB here in the U.S.!
They said the pictures I sent them from Amazon.com, BuyTheWitcher, etc., and the box the statue came in!!! were only a prototype and that what we received is the best they can do. Really?!?! The picture on the box!!!! is only a prototype. Come on. This is absolutely unacceptable. WB told me just to request a refund from the company I bought the CE. I don't want a refund!!!! I want the statue I was promised upon purchase. Like you I will be contacting CDPR to see what they will do about this. This situation is absolutely unacceptable.
I'm a disabled veteran with a very limited income so when I decide to spend my money on something like this it's a huge sacrifice for me. I've only ever bought one other Collector's Edition in my entire life and that was ArenaNet's Guild Wars 2 and the statue for that is GLORIOUS! CDPR should be able to do just as well.
That's EXACTLY the same response I received from WB here in the U.S.!
They said the pictures I sent them from Amazon.com, BuyTheWitcher, etc., and the box the statue came in!!! were only a prototype and that what we received is the best they can do. Really?!?! The picture on the box!!!! is only a prototype. Come on. This is absolutely unacceptable. WB told me just to request a refund from the company I bought the CE. I don't want a refund!!!! I want the statue I was promised upon purchase. Like you I will be contacting CDPR to see what they will do about this. This situation is absolutely unacceptable. I'm a disabled veteran with a very limited income so when I decide to spend my money on something like this it's a huge sacrifice for me. I've only ever bought one other Collector's Edition in my entire life and that was ArenaNet's Guild Wars 2 and the statue for that is GLORIOUS! CDPR should be able to do just as well.
Hear you, brother. Take it to the man. Problem is one or two complaits are not going to cost them a damn and do they really care of a few disgruntled customers complain. no, they have your money and thats it.Vinyard,
That's EXACTLY the same response I received from WB here in the U.S.!
I'm a disabled veteran with a very limited income so when I decide to spend my money on something like this it's a huge sacrifice for me. I've only ever bought one other Collector's Edition in my entire life and that was ArenaNet's Guild Wars 2 and the statue for that is GLORIOUS! CDPR should be able to do just as well.
That's bull. I painted straight over it with acrylic paints. Worked like a charm.
Not to be disrespectful but, that comparison is bullshit, the statue of Geralt is made of polystone, hand painted and has no fixed price (collector) while this Motoko or whatever is a PVC pre-painted figure...Motoko (85 euro)
The Witcher Wild Hunt 140 euro
In the end, we could try to find the price of the statue of Geralt by removing the price of everything but the statue in the CE, which would end up at barely 50 to 70$, find a polystone, hand painted statue this size at this price... GL.
The comparison is even more bullshit when you think that these faulty units shouldn't look like they are, bleh, anyway.
So I'm very angry! Bandai Namco Germany gives a shit about my issue of the broken statue! They Ignore all my E-Mails! That was the last game which I buy from these guys! Since the 18. May I'm waiting for a solution... I'm relly disapointed. Some people got their replacement and some people were ignored...