Console "Could not download user profile" login error

[monkeypony]

Hi, I'm getting the following error when trying to load Gwent on the PS4

"Login error - could not download user profile, please try again later"

Is this anything to do with the account copying? I have not received an email to say this has finally taken place.

 

[4RM3D]

Is this anything to do with the account copying?

That's a likely assumption.

 

[Draconifors]

I've seen many others post about the same thing, but no one seems to know the reason. Does seem likely that it's related.

 

[Ice-Prince]

Hello everyone, I know I’m not the only one dealing with this issue, but I haven’t found any satisfying answers yet.
Some days ago, I requested to transfer my old Xbox profile to a newly created GOG account. The form says this process could take “up to 15 days”, so I’m assuming there’s still some time before I should start worrying. However, is there a way to check the status of my request? Trying to log-in and seeing that pop-up every time is quite annoying.

 

[Balgar-bard-slayer]

Hello just joined the forum. I am having the same issue on PS4. Any ideas on how to address this, or the cause?

Was it a signifier that account copying was processing, or something far worse like the accidentally deletion of my PS4 profile?

I saw on another thread it was suggested a support request be made, but that doesn't look to be possible for PS4 users...

Post automatically merged: May 27, 2020

Quick update, if someone else has the same issue as above.

It does appear to be directly related to the account transfer.

After about 6 hours I could access my account again on PS4. And though I did not receive a confirmation email, my account had been transferred.

i discovered this by checking the profile of the target account on the playgwent website.

Overally, communication has been pretty terrible in this whole account transfer process. So I hope this post helps whoever is needing to read it.