Controller and mouse issues when meeting NPC (my character is siting down)

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I can't move my mouse or joystick (xbox one controller on PC) left or right when I meet npc's only up or down. EX. you meet victor you need to scan him to see if the implant is working i can't move my head to the right or to the left to scan him. (The mouse or controller speeds up and slows down when looking around in the game in left or right. i played with so many setting and used different mouses and controllers and its not me its the game) (I'm a design Engineer Im SMART) anyone else having this issue?
 
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