Crashes at launch

[sadfezz]

Hi, how can i fix this crash?


Error reason: Unhandled exceptionExpression: EXCEPTION_ACCESS_VIOLATION (0xC0000005)
Message: The thread attempted to read inaccessible data at 0x7FFE9794C530.
File: <Unknown>(0)


Windows 10, version 1909
Radeon RX vega 56
AMD Ryzen 5 3600g

 

[devivre]

You need to be more precise. On what PC are you playing the game? What Windows are using? The error message alone is not that much to go on.

If your PC meets the minimum requirements and has Windows 7/10 with DirectX12 (anything other than that is not supported) you can try to verify/repair the game:

Verify integrity of game files — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

Also check out this information:

My game crashes — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

(click on contact us to send a ticket to support if nothing works)

 

[TiedtoTheTea]

You need to update your version of Windows. If you're running Windows 10, run Windows Update. If you can't update windows through WU, use the Windows 10 Update Assistant: Windows 10 Update Assistant - https://www.microsoft.com/en-us/software-download/windows10