Cross save on PS5

[Alexandr]

Hi, I bought the game (the complete edition with DLC), linked my account to CDPR(got all rewards in game, so its 100% linked), and enabled the cross-save option in the settings. However, when I try to create a new save, it doesn't upload to the cloud; the cloud icon with the arrow just stays there constantly. I’ve already tried synchronizing the console's time and clearing the cache, and my internet connection is working fine. The game is up to date—I even reinstalled it yesterday just in case—but the problem persists. Please help.

 

[LeKill3rFou]

Hi, I bought the game (the complete edition with DLC), linked my account to CDPR(got all rewards in game, so its 100% linked), and enabled the cross-save option in the settings. However, when I try to create a new save, it doesn't upload to the cloud; the cloud icon with the arrow just stays there constantly. I’ve already tried synchronizing the console's time and clearing the cache, and my internet connection is working fine. The game is up to date—I even reinstalled it yesterday just in case—but the problem persists. Please help.

I suggest to directly contact CDPR support directly :

Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

 

[Alexandr]

Thanks, i will

 

[Venom]

However, when I try to create a new save, it doesn't upload to the cloud; the cloud icon with the arrow just stays there constantly.

The icon indicates that the save is uploaded to the cloud, and should be accessible on other platforms.

 

[LeKill3rFou]

The icon indicates that the save is uploaded to the cloud, and should be accessible on other platforms.

It's been a while since I used cross-progression, but I think that once uploaded, the little cloud icon should be "checked". The arrow should indicate that the save is uploading, but not done.
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Edit : I checked on my side, just to be sure
Save is uploading :

Save is uploaded :

I assume, the OP's save is stuck in the first state

 

[Alexandr]

Update: In my case It turned out that cross save desn't work from Russia because traffic is blocked by IP, but solvable with a VPN.
Now I have another problem with saving: after a week of playing on PC, i returned home and transfer the saves back to PS5 using cross save, load and continue the game, but when I try to save, the game displays the message "save failed" and don't save the game. Neither auto, nor quick or normal saves work, i`m not in combat ore cutscene. After this, when closing the game, error CE-108255-1 always appears. I don't use mods on my PC version of the game and I don't understand what could be causing this. Has anyone else encountered this?

 

[LeKill3rFou]

when I try to save, the game displays the message "save failed" and don't save the game. Neither auto, nor quick or normal saves work, i`m not in combat ore cutscene. After this, when closing the game, error CE-108255-1 always appears. I don't use mods on my PC version of the game and I don't understand what could be causing this. Has anyone else encountered this?

Hi,
You can try to clear the cache at first :

Clear cache on PlayStation — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

Or even try to rebuild the data base :

 

[Alexandr]

Unfortunately, none of the above helped.

 

[LeKill3rFou]

Unfortunately, none of the above helped.

From what I saw on the web, unfortunately it could possibly mean your PS5 is failing (issue with the SSD).
It's only with Cyberpunk? Do you encounter a similar issue with other games or not?
At least, I suggest to directly contact the support for help, but not sure what you can do by your own :

Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

 

[Alexandr]

Other games are working fine and my earlier saves also workin fine. Now i think its size of save file, that cause this... I got 428 hours now and 14.8mb size, my early save got 398 hours and 14 mb size.