The AI and physics. Hope quality includes this. Its one big illusion sadly. The city, soulless, barren, dead, is very beautiful and well made. Money worth converted to entertainment value, having more then 300 hours clocked into this game. But sadly, the more this game is played, the more of the flaws just sticks out like a sore thumb. Not the bugs, glitches or crashes, those can be fixed. But the core, the depth, that is a very, very worrying issue. In addition to how sad this game was to complete. It was just as sad to see how much potential was sacrificed on the alter of money. A game with corporations as the big bad wolf. It is very ironic. Mr. Iwinskis apology seemed more directed to regards of the lawsuits that are in action. Then the players, who saw this as one of the last few(if not only) hopes for a proper rpg single player game. This is no rpg game, that is, an illusion.