Cyberpunk 2077 PC Crash Issues

[LeKill3rFou]

Okay, so this is driving me absolutely nuts as the game keeps crashing at random and I've tried everything I can think of! Playing on the GOG launcher.

System is a watercooled 7950x and 3080ti FTW3 Ultra, with 32gb DDR5 6000Mhz. System is completely at stock settings, though I've tried Overclocked, Underclocked, Undervolted and with EXPO disabled and the problem persists. Temps are all excellent.

Bios, Firmware, Windows 11 and all drivers are fresh and up to date, drivers always installed after using DDU etc. The problem of random crashes persists.

Have tried deleting cache, running as admin, changing process priority, disabling all none essential programs, including Microsoft defender, running in Windows 8 compatibility mode and in windowed mode. I've verified game files and still the problem of random crashes persists. I uninstalled both the game and launcher and reinstalled. Was able to play for about 6hrs straight without a crash and now it's back to every few minutes, despite repeating the process.

On the latest version of the game, completely vanilla game also!

Can someone please help? I'm really enjoying the story of the game and just want to enjoy it without this frustration.

First, I highly recommand to directly contact the support for help (the sooner, the better).
Including a Dxdiag and as much details as possible ("contact us" button).

Game crashes — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

Then for some reason, somes managed to fix game crashes by setting their RAM to 2933mhz. Chances are that it have nothing to do with the RAM, but worth it to give a shot a this point.

 

[burakay638]

I want to return this game but I can't even access the website hey does anyone care about the game they made.

 

[devivre]

I want to return this game but I can't even access the website hey does anyone care about the game they made.

Returning the game depends on where you bought it from. You need to ask the store where you got it from. There‘s not much we can do about it here in the forums. Also, it‘s very off-topic.

 

[Axxomankt]

I'm currently experiencing a lot of flatline crashes. I've updated my driver and bios I don't run any mods or have anything overclocked. I have a ryzen 7 5800 with a rtx 3070. Before this latest update I put in 400 hours without a single crash now I can't go 20 mins without one. I've looked up different ways to fix the issue but nothing has changed for me. I guess I'll have to wait for the next update or try and find a way to unpatch the game either way I can't to play till these issue are fixed.

 

[LeKill3rFou]

I guess I'll have to wait for the next update or try and find a way to unpatch the game either way I can't to play till these issue are fixed.

The best way to receive help or at least, help CDPR to fix an issue it's to directly contact the support.
So if it's not already done, I highly recommand to send a ticket to the support (including a DxDiag) after being sure that you tried everything which is suggested on the page ("Contact Us" button).

Game crashes — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

On which store you are?
If on GOG, normally it's rather easy to revert back your game to a previous version.

 

[bauerkn]

I'm currently experiencing a lot of flatline crashes. I've updated my driver and bios I don't run any mods or have anything overclocked. I have a ryzen 7 5800 with a rtx 3070. Before this latest update I put in 400 hours without a single crash now I can't go 20 mins without one. I've looked up different ways to fix the issue but nothing has changed for me. I guess I'll have to wait for the next update or try and find a way to unpatch the game either way I can't to play till these issue are fixed.

Nvidia Freestyle filters can cause your game to crash, which is a known issue at Nvidia. Make sure those are disabled. I think the default shortcut is Alt+F3.
Also you can check the log files at %localappdata%\REDEngine\ReportQueue
I recommend doing a clean install of your graphics driver with Geforce Experience.

Pick custom installation and check the box

 

[dewiced2]

After hotfix people experience crash before game is loading. From Steam after crash i tried to verify integrity of the files, I even reinstalled the game, still crashes. No mods used.

Stacktrace:

Error reason: Assert
Expression: result
Message: Failed to initialize scripts data!
File: E:\R6.Release\dev\src\common\engine\src\baseEngineInit.cpp(1022)

I don't even have E: drive

 

[mlt9584]

I'm currently experiencing a lot of flatline crashes. I've updated my driver and bios I don't run any mods or have anything overclocked. I have a ryzen 7 5800 with a rtx 3070. Before this latest update I put in 400 hours without a single crash now I can't go 20 mins without one. I've looked up different ways to fix the issue but nothing has changed for me. I guess I'll have to wait for the next update or try and find a way to unpatch the game either way I can't to play till these issue are fixed.

Same here. Since the latest update 1.62, I've been getting so many flatline crashes with the unhandled exception error. Tried so many of the "fixes" that I could search on Google and nothing works. I'm pretty sure it is not my hardware failing since I can play The Witcher 3 with no issues. Running on i7 13700K with rtx 3080 and 32gb ddr5. The game is installed on samsung 980 NVMe ssd.

I have some mods installed, none are redmods. I had the same mods prior to 1.62 and didn't have all these flatline crashes.

I'm almost at the point of giving up on this bug ridden game. Probably will just set it aside until the next big patch update or something. This game is such a headache.

 

[LadyMiseryAli]

If your game is modded, make sure all mods are updated if they needed one. Cosmetic mods don't generally need updates but mods like CET and others similar do and they all have updates.

I managed to finish my playthrough without issues. The only hiccup is that AMM and the third-person view mod stopped working at the end-game, but it's not a big deal.

 

[mlt9584]

Currently downgrading to 1.61 dlss 3 version. See if it makes a difference.

 

[Sonicmixmaster]

I'm currently experiencing a lot of flatline crashes. I've updated my driver and bios I don't run any mods or have anything overclocked. I have a ryzen 7 5800 with a rtx 3070. Before this latest update I put in 400 hours without a single crash now I can't go 20 mins without one. I've looked up different ways to fix the issue but nothing has changed for me. I guess I'll have to wait for the next update or try and find a way to unpatch the game either way I can't to play till these issue are fixed.

I have the exact same problem as you. Only difference is 5900X with 3080TI. This game forced me to reinstall windows 10 with same results and no mods, overclocks or other software. I literally backed up some downloads i had previously then did a fresh install of windows 10 and made sure had lates nvidia drivers and all windows updates. I start the game it plays for a good amount of time first and I'm happy. Next day the game wont play for more than 10 minutes allover the the place in the game. no particular location. I have tried nvidia drivers all the way back to 516 which cam out in summer of last year and nothing. this latest micro patch is 100% to blame as same as you i have hundreds of hours of crashless game play aside from the very beginning when the game was complete $hit. But after like patch 1.52 it was smooth completely for me. Someone mentioned it is easy to downgrade to previous patch version with GOG launcher. Where is an option to do that in there?

 

[LeKill3rFou]

Someone mentioned it is easy to downgrade to previous patch version with GOG launcher. Where is an option to do that in there?

On GOG, I think it's in game management, just need to disable the auto-update options and you should be able to choose and download a previous version of the game.

 

[Sonicmixmaster]

On GOG, I think it's in game management, just need to disable the auto-update options and you should be able to choose and download a previous version of the game.

Thanks! They make it hard by hiding options until you uncheck that. I would have never figured that out.

 

[LeKill3rFou]

Thanks! They make it hard by hiding options until you uncheck that. I would have never figured that out.

Yep, it make sense, knowing that there is no point to install an older version if auto-update is enabled (the game will be updated directly^^). But agree, they should just let the old versions displayed, but greyed out if auto-update option is enabled.
But at least, it rather easy on GOG, unlike on Epic or Steam

 

[Sonicmixmaster]

I have downgraded to 1.61 and still having issues. It seems that it is crashing during automatic saves. I disabled all things that may interfere like overlays, cloud saves, made notifications show for desktop only, cross-platform saves, automatic updates, all global settings for game features in GOG Galaxy. After all that Cyberpunk still tries to save during play and crashes. I get that "saving" icon in upper center of screen and it crashes. I installed fresh AMD chipset drivers, All windows updates and i even disconnected from the internet before GOG Galaxy starts and during play. There may be 2 things wrong here. Windows update screwed something or there is something wrong with CDPR servers that save game stuff although I have everything possible disabled. The crashinfo.json shows "RootType": "gameTelemetryPostMortemContainer". So I think it's crashing on being unable to send telemetry data. Where do I disable automatic saving? As long as I’ve been playing this game It was always autosaving and no problems. Now it all of a sudden in the last 2 or so weeks keeps crashing. And it looks like it's during the second automatic save when continuing a saved game.

 

[LeKill3rFou]

I have downgraded to 1.61 and still having issues. It seems that it is crashing during automatic saves. I disabled all things that may interfere like overlays, cloud saves, made notifications show for desktop only, cross-platform saves, automatic updates, all global settings for game features in GOG Galaxy. After all that Cyberpunk still tries to save during play and crashes. I get that "saving" icon in upper center of screen and it crashes. I installed fresh AMD chipset drivers, All windows updates and i even disconnected from the internet before GOG Galaxy starts and during play. There may be 2 things wrong here. Windows update screwed something or there is something wrong with CDPR servers that save game stuff although I have everything possible disabled. The crashinfo.json shows "RootType": "gameTelemetryPostMortemContainer". So I think it's crashing on being unable to send telemetry data. Where do I disable automatic saving? As long as I’ve been playing this game It was always autosaving and no problems. Now it aloof a sudden in the last 2 or so weeks keeps crashing. And it looks like it's during the second automatic save when continuing a saved game.

I guess, no issue if you save manually ?
Did you try to disable the cross-progression ?

 

[Sonicmixmaster]

Disabled cross platform cloud saves and played heavily for like 45 min. So CDPR broke the cloudsaves in the last few weeks. Right now i'm updating back to 1.62 but that will take hours. I will post here if it works.

Post automatically merged: Apr 30, 2023

Cross platform cloud saves turned on were causing a problem this whole time! I have been testing the game for an hour with the latest Nvidia drivers, fully updated back to 1.62, tested the new ray tracing path preview and all graphics maxed out and works as before without problems. So the culprit is the cross platform cloud saves inside Cyberpunk gameplay settings menu. I wasted literally almost a whole day in time over the last week installing windows, drivers downgrading and upgrading and same for the game patches and it was this crap! Now that I figured it out 1 out of 2 things could have caused this. Either CDPR is screwing with whatever this option actually does OR I had it off originally and a recent patch turned it on and F'd everything up for me and many people! I also noticed another thing that shows CDPR doesn't give a crap. Whenever I had a flatline crash since this problem started and it would say to send a crash report I would send it and it would say sent every time I clicked it! BUT I had my network disconnected most of the time I was troubleshooting! That button will say sent anytime you click it even if you are offline! Go figure!

 

[LeKill3rFou]

Cross platform cloud saves turned on were causing a problem this whole time! I have been testing the game for an hour with the latest Nvidia drivers, fully updated back to 1.62, tested the new ray tracing path preview and all graphics maxed out and works as before without problems. So the culprit is the cross platform cloud saves inside Cyberpunk gameplay settings menu. I wasted literally almost a whole day in time over the last week installing windows, drivers downgrading and upgrading and same for the game patches and it was this crap! Now that I figured it out 1 out of 2 things could have caused this. Either CDPR is screwing with whatever this option actually does OR I had it off originally and a recent patch turned it on and F'd everything up for me and many people! I also noticed another thing that shows CDPR doesn't give a crap. Whenever I had a flatline crash since this problem started and it would say to send a crash report I would send it and it would say sent every time I clicked it! BUT I had my network disconnected most of the time I was troubleshooting! That button will say sent anytime you click it even if you are offline! Go figure!

To be honest, I doubt that CDPR broke the cross-progression. Because this feature is enabled by default as soon as you connect your GOG account to the game, and as far as I know, you're maybe the only one who encounter this issue (at least, the only one who posted it on the forum). I assume plenty of player play with the cross-progression enabled, even without any use of it.... without any issue/crash.

So just a guess, but could it be your anti-virus ?
I mean, that your anti-virus could interpret the attempts to share save files as a malware feature and then "kill" this process, which could lead to a game crash.
In any case, just check that and send a ticket to the support if you want ("contact us' button).

I am unable to save the game — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

 

[chrisrdh]

Hello i have a problem regarding the mission "with a little help from my friends" where i need to go to the train station, when i get there i noticed that the grass is spawning on the air, and some texture glitched. Everytime im trying to get close to the train station my game crashed. Anyone got the same problem?


Registered crash info file...
InternalVersion: 3.0.4666417 P4CL: 6067695 Stream: R6.Release
!!!CRASHED!!!
Error Reason: Unhandled exception
Expression: EXCEPTION_ACCESS_VIOLATION (0xC0000005)
Message: The thread attempted to read inaccessible data at 0xFFFFFFFFFFFFFFFF.
File: <Unknown>
Line: 0

"uptimeSeconds":106
"stopThreadID":2984
"exceptionCode":0xC0000005
"processID":6688
"Engine/CommitFailedErrorCode@1#TID=0":"0"
"ResourceLoaderThrottler/PreviousSpeed@2193329#TID=0":"Flood"
"ResourceLoaderThrottler/CurrentSpeed@2193330#TID=0":"Stream"
"ResourceLoaderThrottler/NumThrottleTokensAcquired@5055125#TID=0":"1"
"ResourceLoaderThrottler/NumThrottleTokensSoftLimit@5055124#TID=0":"2"
"Gpu/RayTracing/Enabled@271#TID=0":"true"
"Configuration/Name@2#TID=0":"FINAL"
"Configuration/Name2@3#TID=0":"FINAL"
"Game/Patch@7#TID=0":"1.62"
"SystemUpdate/UpdateTickGroup@5057304#TID=2984":"Buckets"
"SystemUpdate/DebugName@5057305#TID=2984":"RuntimeSystemDestruction/FoliageDestructionTick"
"Game/TransformAnimator/Components@5057292#TID=0":"318"
"Game/TransformAnimator/RunningComponents@5057291#TID=0":"276"
"Game/TransformAnimator/AddedRunningComponents@5057289#TID=0":"0"
"Game/TransformAnimator/RemovedRunningAnimations@5057290#TID=0":"0"
"Game/TransformAnimator/RotatingMeshNodes@5057295#TID=0":"48"
"Game/TransformAnimator/AddedRotatingMeshNodes@5057293#TID=0":"0"
"Game/TransformAnimator/RemovedRotatingMeshNodes@5057294#TID=0":"0"
"Game/SessionDesc/WorldName@1003147#TID=0":"03_night_city"
"Game/SessionDesc/IsValid@1003148#TID=0":"true"
"Game/SessionDesc/IsLoadingSavedSession@1003149#TID=0":"true"
"Game/SessionDesc/IsJoiningRemoteSession@1003150#TID=0":"false"
"Game/SessionDesc/HostName@1003151#TID=0":""
"Game/SessionDesc/GameRulesConfig@1003152#TID=0":"None"
"Game/SessionDesc/QuestPath@1003153#TID=0":"<0x0000000000000000>"
"Game/SessionDesc/RunQuest@1003154#TID=0":"false"
"Game/SessionDesc/SpawnLocalPlayer@1003155#TID=0":"false"
"Game/SessionDesc/SpawnPoint@1003156#TID=0":"Position=[0, 0, 0, 0] Rotation=[Roll:0, Pitch:0, Yaw:0]"
"Game/SessionDesc/SpawnRecordId@1003157#TID=0":"<0x0000001C15982ADF>"
"Game/SessionDesc/Gender@1003158#TID=0":"None"
"GameSessionDesc/UseSpecifiedStartPoint@1003159#TID=0":"false"
"GameSessionDesc/IsSpectator@1003160#TID=0":"false"
"GameSessionDesc/SpawnTags@1003161#TID=0":""
"Game/SessionDesc/IsStreamingTestRequested@1003162#TID=0":"false"
"Game/SessionDesc/IsBenchmark@1003163#TID=0":"false"
"Game/GameEffects/RunningEffects@5057143#TID=0":"8"
"Game/GameEffects/AddedEffects@5057142#TID=0":"0"
"Game/GameEffects/TerminatingEffects@5057144#TID=0":"0"
"Game/Interactions/DialogVisualizerTotalCount@5057088#TID=0":"0"
"Game/Interactions/DeviceVisualizerTotalCount@5057089#TID=0":"2"
"Game/Interactions/LootVisualizerTotalCount@5057090#TID=0":"0"
"Game/Interactions/HotSpots/CurrentCount@5057095#TID=0":"114"
"Game/Interactions/HotSpots/MaxCount@5057096#TID=0":"180"
"Game/Interactions/HotSpots/LastFrameAddedCount@5057091#TID=0":"0"
"Game/Interactions/HotSpots/MaxAddedCount@5057092#TID=0":"202"
"Game/Interactions/HotSpots/LastFrameRemovedCount@5057093#TID=0":"0"
"Game/Interactions/HotSpots/MaxRemovedCount@5057094#TID=0":"26"
"Game/Interactions/UniqueLayersCurrentCount@5057097#TID=0":"571"
"Game/Interactions/UniqueLayersMaxCount@5057098#TID=0":"1083"
"Game/Interactions/EventsLastFrameCount@5057086#TID=0":"0"
"Game/Interactions/EventsMaxCount@5057087#TID=0":"2"
"Game/PlayerStateMachine/numberOfStateMachines@5023791#TID=0":"12"
"Game/ItemFactorySystem/numberOfOwnerDatas@1044623#TID=0":"1"
"Game/ItemFactorySystem/numberOfItemsWithNoOwner@1003080#TID=0":"0"
"Game/ItemFactorySystem/numberOfCachedOwners@1044621#TID=0":"1"
"Game/ItemFactorySystem/numberOfCachedItems@4331455#TID=0":"8"
"Game/ItemFactorySystem/numberOfUncachedOwners@2071144#TID=0":"15"
"Game/ItemFactorySystem/numberOfUncachedItems@4332693#TID=0":"39"
"Game/ItemFactorySystemPool/numberOfPrePooledOwners@1044622#TID=0":"1"
"Game/ItemFactorySystemPool/numberOfPrePooledItems@1003083#TID=0":"0"
"Game/ItemFactorySystemPool/numberOfPostPooledItems@2071154#TID=0":"3"
"Game/mounting/MountingFacility/numberOfGameplayMounts@4643331#TID=0":"6"
"Game/mounting/MountingFacility/numberOfMountEvents@1305804#TID=0":"0"
"Game/StatPoolsSystem/MaxNumberOfStatPoolListenersOnObject@1304972#TID=0":"12"
"Game/StatsSystem/MaxNumberOfStatModifiersOfStatTypeOnObject@1004555#TID=0":"5"
"Game/StatsSystem/NameOfMaxNumberOfStatModifiersOnObjectStatType@1004556#TID=0":"EffectiveDamagePerHit"
"Game/StatsSystem/NumberOfStatsBundles@4643300#TID=0":"677"
"Game/TransactionSystem/NumberOfItemsInPlayersInventory@1044101#TID=0":"365"
"Game/TransactionSystem/NumberOfItemsInPlayersStash@1124714#TID=0":"27"
"Game/StatPoolsSystem/MaxNumberOfUnassignedStatPoolListeners@1309352#TID=0":"3394"
"Game/StatsSystem/MaxNumberOfStatsListenersOnObject@1438550#TID=0":"35"
"Game/StatsSystem/MaxNumberOfStatsCallbackData@1301571#TID=0":"145"
"Game/ItemFactorySystemLowLevel/numberOfSpawnRequests@4334316#TID=0":"0"
"Game/ItemFactorySystemLowLevel/numberOfReleaseRequests@4315847#TID=0":"0"
"Game/ItemFactorySystemLowLevel/numberOfCancelRequests@1003114#TID=0":"0"
"Game/ItemFactorySystemLowLevel/numberOfAppearanceChangeRequests@1450422#TID=0":"0"
"Game/Population/AlwaysSpawned@5056963#TID=0":"25"
"Game/Population/Attached@5056964#TID=0":"26"
"Game/Population/Registered@5056965#TID=0":"3318"
"Game/Population/InBucket@5056966#TID=0":"3"
"Game/Population/VisQueries@5056967#TID=0":"6"
"Session/GameDefinitionName@1003070#TID=0":""
"Game/LoadingStage@2193328#TID=0":"Finished"
"Engine/OOM@4#TID=0":"false"
"GlobalMode/IsClosing@5#TID=0":"false"
"GlobalMode/IsGame@228#TID=0":"true"
"Jobs/InitParam/MaxLatentJobs@8#TID=0":"131072"
"Jobs/InitParam/MaxCriticalPathJobs@9#TID=0":"65536"
"Jobs/InitParam/MaxImmediateJobs@10#TID=0":"2048"
"Jobs/InitParam/WorkerThreadStackSizeKB@11#TID=0":"1024"
"Jobs/InitParam/MaxThreads@12#TID=0":"27"
"Jobs/InitParam/AllJobsCriticalPath@14#TID=0":"false"
"Jobs/InitParam/UseJobDebugger@13#TID=0":"false"
"Jobs/Dispatcher/NumDispatcherThreads@15#TID=0":"11"
"Jobs/Dispatcher/MaxHWConcurrency@16#TID=0":"12"
"Gpu/Device/Name@266#TID=0":"NVIDIA GeForce RTX 3060"
"Gpu/Device/Vendor@267#TID=0":"Nvidia"
"Gpu/Device/DriverVersion@268#TID=0":"Nvidia v 53168 [r531_66]"
"Gpu/Device/TotalMemoryMB@265#TID=0":"12129"
"Gpu/Device/UsedMemoryMB@5057318#TID=0":"4672"
"Engine/InitParams/InteropStartingPort@229#TID=0":"0"
"Engine/InitParams/RenderPreset@230#TID=0":"1"
"Engine/InitParams/QualityLevelName@231#TID=0":"None"
"Engine/InitParams/TextureQualityLevelName@232#TID=0":"High"
"Engine/InitParams/WatchdogTimeoutSecondsOverride@233#TID=0":"0"
"Engine/InitParams/ScriptsSilentCompilation@234#TID=0":"false"
"Engine/InitParams/ScriptsSilentValidation@235#TID=0":"false"
"Engine/InitParams/TweakDBSilentValidation@236#TID=0":"false"
"Engine/InitParams/PvdDumpToFile@237#TID=0":"false"
"Engine/InitParams/ProfilerEnabled@238#TID=0":"false"
"Engine/InitParams/ShowVersionWatermark@239#TID=0":"true"
"Engine/InitParams/WindowCaption@240#TID=0":""
"Engine/PC/SystemName@241#TID=0":"Windows 10 Pro"
"Engine/PC/SystemVersion@242#TID=0":"10.0.19045"
"Engine/SafeInit@32242#TID=0":"Finished"
"Engine/IsHeadless@244#TID=0":"false"
"Engine/VersionWatermark@243#TID=0":"3.0.4666417 P4CL: 6067695 Stream: R6.Release Apr 18 2023 16:24:05 (FINAL) Total memory: 10658353152 bytes "
"Engine/Scripts/PrimaryBlobModifiedDate@250#TID=0":"133273187158599296"
"Engine/Scripts/BlobPathUsed@251#TID=0":"Loaded"
"Engine/Scripts/Loaded@252#TID=0":"true"
"Telemetry/PlaythroughID@1027729#TID=0":"643d522278663bfe"
"Telemetry/VisitID@32294#TID=0":"5be12ddb-8b0c-41ab-99b6-fb2b44c6e0a6"
"Streaming/LastObserverPosition@5057126#TID=0":"[2949, -1736, 101]"
"Streaming/IsLastObserverPositionValid@5057127#TID=0":"true"
"Streaming/IsTeleporting@5057128#TID=0":"false"
"Streaming/DebugLastTeleportDistance@5057129#TID=0":"1360.416504"
"Streaming/MountState@1027709#TID=0":"Mounted"
"Streaming/Observer/0/LastObserverPosition@5057123#TID=0":"[2949, -1736, 101]"
"Streaming/Observer/0/LastObserverVelocityOffsetPosition@5057124#TID=0":"[2949, -1736, 101]"
"Streaming/Observer/0/UseStreamingOcclusion@5057125#TID=0":"false"
"##CrashDump##/DumpCrashDataSeconds":"0"

 

[Sonicmixmaster]

To be honest, I doubt that CDPR broke the cross-progression. Because this feature is enabled by default as soon as you connect your GOG account to the game, and as far as I know, you're maybe the only one who encounter this issue (at least, the only one who posted it on the forum). I assume plenty of player play with the cross-progression enabled, even without any use of it.... without any issue/crash.

So just a guess, but could it be your anti-virus ?
I mean, that your anti-virus could interpret the attempts to share save files as a malware feature and then "kill" this process, which could lead to a game crash.
In any case, just check that and send a ticket to the support if you want ("contact us' button).

I am unable to save the game — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

I don't have any antivirus enabled right now. After I reloaded Windows I did not install antivirus and when I was testing it I made sure the Windows antivirus was also turned off. The only security thing I have is a VPN on my entire network which I had for almost 2 years unchanged so whatever the problems are I did not cause them. This all started in the last month. I am confident it was with the 1.62 patches or should I call them glitches? 1.62 do not work with cross platform cloud saves enabled in the game. 1.61 also did not work with cross platform cloud saves either during my testing yesterday morning. So I think one of the 1.62 patches turned that setting back on. I have videos on my YouTube while I play without problems with 1.61. It is 100% something that 1.62 patches changed. It’s not even Nvidia drivers because before I reloaded Windows I was on driver 516 from last year and it was fine. Then the 1.62 patches came and I started having crashes. Now I have the latest Nvidia drivers and everything is fine as long as cross platform cloud saves are turned off. The 2 1.62 patches broke the game unless like I said previously maybe the cross platform cloud saves got enabled in 1.62? I honestly don't remember as I don't mess with the settings unless there is something not working.