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Cyberpunk 2077 PC Crash Issues

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4264adam

Fresh user
#3,421
LeKill3rFou said:
Not sure, but if it's not already done, I strongly suggest to directly contact the support ("contact us" button) to at least keep them aware of the issue.

Game crashes — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.
support.cdprojektred.com support.cdprojektred.com

So do you use or used mods? I assume yes, but I would prefer a straight answer :)
If you do (or did) and if you didn't try, you can perform a clean install of the game and see if the issue persist on a freshly started playthrough (mods data can remain in save files, so no matter if you removed mods, even performed a clean install, mod issue can still occure as long as you try to load a "modded save").

How do I perform a clean install of the game? — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.
support.cdprojektred.com support.cdprojektred.com
Click to expand...


Thank you for aswer and fast feedback i appreciate it :)

Regarding the mod:

At thursday and Friday, i have tried 2 windows fresh install and 2 times CP2077 to different windows version 23H2 and 24H2 --> NOK
I used in that time the original folder structure without any mods. It was original everything

End of Saturday "yesterday" because i can use CP2077 without RT i started installing back my used mods --> It is working well
After this modding and use 1 hour without any crash i turned on RT --> crash and mod logs includes DX12Api senteneces

I can understand if something happen with mod, but it is strange due to without mod also at benchmark loading screen middle bar is stucked and some second later goes crash, not just open the save games.

And yes without RT:
every benchmark tests and saves files is openable and running well.

I have sent report, thank you for the link :)
 
N

Notserious80

Forum veteran
#3,422
4264adam said:
Thank you for aswer and fast feedback i appreciate it :)

Regarding the mod:

At thursday and Friday, i have tried 2 windows fresh install and 2 times CP2077 to different windows version 23H2 and 24H2 --> NOK
I used in that time the original folder structure without any mods. It was original everything

End of Saturday "yesterday" because i can use CP2077 without RT i started installing back my used mods --> It is working well
After this modding and use 1 hour without any crash i turned on RT --> crash and mod logs includes DX12Api senteneces

I can understand if something happen with mod, but it is strange due to without mod also at benchmark loading screen middle bar is stucked and some second later goes crash, not just open the save games.

And yes without RT:
every benchmark tests and saves files is openable and running well.

I have sent report, thank you for the link :)
Click to expand...
Tested any other game with RT on?
 
SigilFey

SigilFey

Moderator
#3,424
4264adam said:
Thank you for aswer and fast feedback i appreciate it :)

Regarding the mod:

At thursday and Friday, i have tried 2 windows fresh install and 2 times CP2077 to different windows version 23H2 and 24H2 --> NOK
I used in that time the original folder structure without any mods. It was original everything

End of Saturday "yesterday" because i can use CP2077 without RT i started installing back my used mods --> It is working well
After this modding and use 1 hour without any crash i turned on RT --> crash and mod logs includes DX12Api senteneces

I can understand if something happen with mod, but it is strange due to without mod also at benchmark loading screen middle bar is stucked and some second later goes crash, not just open the save games.

And yes without RT:
every benchmark tests and saves files is openable and running well.

I have sent report, thank you for the link :)
Click to expand...
I believe the issue is most likely going to be the present installation state on your computer. Changing hardware like that can be problematic. Try the following in order, testing the game after each step:

1.) Be sure to use Display Driver Uninstaller to get rid of all the old Nvidia files. (Be sure to do this while not connected to the internet, or Windows will immediately try to download and install drivers for you.) DO NOT INSTALL the new drivers.

Run CCleaner to delete empty Registry keys. Run the function over and over until the program reports "No conflicts." Restart the PC (still disconnected from the internet) and clean the Registry over and over again. Restart the PC. Etc. Continue doing this until the program reports "No conflicts," immediately following a restart.

Now, install the new drivers.

(^ My guess is this will do it. If not...)


2.) Disable any and all anti-virus/-malware software that may be running. (Except for Windows Defender. You can leave that on.)


2.) Back up your saved games. Perform a CLEAN installation of the game.


No need to fiddle more with drivers, as you'll definitely have them installed cleanly after step 1.) above. If the problem continues, then you likely have a problem somewhere else on your system preventing the game from recompiling the shaders correctly for the new card. At that point, it's definitely gonna be a CDPR Support issue.
 
N

Notserious80

Forum veteran
#3,425
4264adam said:
Yes here is my 3 videos:

Spider Man2 RT Shadows and Reflection issue with RTX5070TI (driver: 572.60 and 572.46)

Nvidia RTX5070TI 3Dmark Solar Bay RT problem

problem from 24sec and from 54sec

And no, it is not Vram issue, comes from RT titles.

I have sent back this MSI Gaming Trio and purchased ASUS prime 5070TI, wi will see it at wednesday what comes.
Click to expand...
Tbh the spiderman 2 looks alot like a dying GPU, tend to make those kinda weird effects when its on its last legs or overheating.
Hopefully your new gpu will be fine, i would follow the above post for uninstalling drivers and reinstalling them. Windows drivers seem to cause alot of issues on the nvidia cards.
 
4

4264adam

Fresh user
#3,427
Notserious80 said:
Tbh the spiderman 2 looks alot like a dying GPU, tend to make those kinda weird effects when its on its last legs or overheating.
Hopefully your new gpu will be fine, i would follow the above post for uninstalling drivers and reinstalling them. Windows drivers seem to cause alot of issues on the nvidia cards.
Click to expand...

Thanks for answer, and yes
MSI Gaming Trio was the issue, after it i tried ASUS Prime --> it was perfect at running only just fan RPM / temperature and noise killed me --> changed to ASUS TUF. TUF is working properly and FAN RPM is low also temperature.

HW was the issue.
 
D

dave23

Rookie
#3,428
Mine says that but the message says
Error reason: Unhandled exception
Expression: EXCEPTION_ACCESS_VIOLATION (0xC0000005)
Message: The thread attempted to read inaccessible data at 0x2D8ABB40A88.
File: <Unknown>(0)
 
zenji_12

zenji_12

Fresh user
#3,431
Game crashes (mostly randomly, but surely) modded / unmodded when nvidiapp overlay is ON.
Specs: i9 14900K / RTX 4070 / 32GB DDR5 / 2TB SSD m.2
Kinda shame, because nvidia delivers best shaders / filters...
 
M

Morfar22

Rookie
#3,432
I just wanted to chime in and say that Nvidia overlay has started causing crash issues. I kept crashing consistently every 10 minutes or so and I had no idea what was causing it. Until I turned off the Nvidia overlay app. Now it works perfectly.

I hope this helps someone!
 
D

dung

Rookie
#3,433
help
1752982366156.jpeg
i cant play since the 2.3 update
 
SigilFey

SigilFey

Moderator
#3,437
That could very well be it. That's a text box.

Try disabling and completely uninstalling that mod and see if the game displays its included languages. And/or keep track of whether the mod author has updated that mod.

What happens in-game if you simply confirm that screen? Are there any other language-based things (buttons, menus, item descriptions, etc.) that fail to display?
 
K

KarneganSteve

Senior user
#3,438
I do not use mods but the game keeps crashing on GOG every time I try to start it up, and it only did that the next day after downloading the patch as I had started a new corpo V game the day before when the patch downloaded, never had this issue before 2.3 and again I do not use MODs, it is a crashing issue that is not directly related to mods necessarily.
 
SigilFey

SigilFey

Moderator
#3,439
KarneganSteve said:
I do not use mods but the game keeps crashing on GOG every time I try to start it up, and it only did that the next day after downloading the patch as I had started a new corpo V game the day before when the patch downloaded, never had this issue before 2.3 and again I do not use MODs, it is a crashing issue that is not directly related to mods necessarily.
Click to expand...
Recommend installing the Microsoft Redistributable Visual C++ All-in-One.

Install the x86 version, followed by the x64 version.
 
N

ntl2309

Forum regular
#3,440
My game crashes or freezes whenever I go to photomode.
I tried turn path tracing in pm ON/OFF, switching between upscaling models, reinstalling driver using DDU, disabling NVIDIA Overlay, removed all photomode-related mods,... After I tried each of them everything goes well for couple minutes but the next time I went into photomode it will randomly crashes. The crashes happen whenever I press Space to capture a picture or even when I was moving camera a bit or sometimes when I setting up poses, when I exit the photomode.
All the crashes are reported the same - which is "gpuApiDX12Error.cpp" line
 

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