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Cyberpunk 2077 PC Crash Issues

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SigilFey

SigilFey

Moderator
#1,961
Dec 14, 2020
Missilebean said:
I don't disagree with you, and you make fair points! I played W3 at launch, and it's why I'm disappointed but not surprised by the CP2077 bugs. For some reason releasing a game in this condition, saying sorry, and taking a year to update it seems to be an acceptable practice in the industry now, and I have no idea why. Sure wouldn't fly at my job!

Can't change that though, so patience seems to be the only reasonable option...mostly because 5 days of troubleshooting has gotten me nothing :shrug:
Click to expand...
Exactly! Sometimes, the issues are just a pain. What I'm saying is that no one should feel obligated to troubleshoot. If it's driving you nuts, give it a week or two and come back! (Hell -- now that I can play, I'm so busy with work, I hardly have any time to. Six of one...)
 
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windows7dx11

windows7dx11

Fresh user
#1,962
Dec 14, 2020
SigilFey said:
Yup. That's precisely the situation that I had. Exactly the same manifestation of the bug. Whatever was done to bring DX12 to Windows 7, it isn't working universally, and there's no more support to be had for Win7.

Hence, yes, rather than continue fumbling around with it, I just upgraded to Windows 10. That did the trick (...and I must admit that Windows 10 is pretty dang slick. I couldn't stand Windows 8 / 8.1. I couldn't stand Windows 10 when it first came out. But this was the easiest Windows update / reinstall I've ever done. And things are working beautifully across the board.)
Click to expand...
Thanks for the quick reply.

I'm sorry, but I absolutely despise windows 10 for multitude of reasons that I'm not gonna get into here because it's not the time nor the place. My main point is this: I do not want to be forced to "upgrade" a perfectly working system which I've had for several years by a video game. End of story. And it's not like win7 is outdated, Microsoft's support for it only just ended in January this year (2020). Besides, "upgrading" to win10 doesn't even guarantee that I won't encounter a number of various other in-game bugs and crashes that people are reporting all over the internet.

I've already refunded the game on steam and will come back to it in about a year or so once it's stable and working properly. I'm very patient like that, and if CDPR was smart, they would be too, crybaby fans be damned. It would have been better to push back a year and deliver an absolute masterpiece which lives up to the insane hype this game has built up, rather than release it in this state. It is uncertain what consequences this will have on the company in the long run, but it's not looking good...
 
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deama

deama

Forum regular
#1,963
Dec 15, 2020
Avierr said:
Tried all the fixes for the Dx12 error on reddit and on these forums.

I got a bit further on the prologue but the game reliably crashes after 30-60mins now. The nVidia drivers made it so OBS didn't work anymore, and the control panel wouldn't work either so I had to roll back the drivers.

I had enough and submitted for refund.

CDPR has lost their reputation and I'm not sorry to say that they should be absolutely ashamed of this release. Especially with how they not only lied to console players, but also to PC players and didn't even bother to mention that in their recent tweet.

It's clear you mentioned consoles because Microsoft/Sony kicked you in the balls for lying and making them look bad, but PC players don't really have a big company that will do that for them so it's easy to completely ignore.

Enjoy lying in the bed you made.
Click to expand...
What were the dx12 fixes you did?
 
Eddie_Kleiner

Eddie_Kleiner

Rookie
#1,964
Dec 15, 2020
Angry_Amadeus said:
I have identified "crash boxes" - small areas (I would guess 100' x 100' in-game) where if I cross an invisible line, I crash.

I have replicated this in two different areas: one during a Cyberpsycho hunt, directly around the center of the Cyberpsycho spawn point. The other while driving back from a mission.

I can walk around the "crash boxes" without issue and continue exploring in-game, only until I stumble upon another "crash box". I'm keeping a list and noting where they are on the map so that I don't cross over the invisible line and crash.

Trace:

Error reason: Unhandled exception
Expression: EXCEPTION_ACCESS_VIOLATION (0xC0000005)
Message: The thread attempted to read inaccessible data at 0xFFFFFFFFFFFFFFFF.
File: <Unknown>(0)
Click to expand...
Same here, though I only know of one specific such 'box' - it's in the docks mission at the start.
For me I also get the error if I don't approach the box, rather I just use the hacking tool on any object (camera or anything), as soon as hacking is complete - the same exact error as the invisible box. Sometimes I get to see the popup of the level up for a millisecond before it goes away and flatlines the app.
 
br_gauron

br_gauron

Fresh user
#1,965
Dec 15, 2020
Sayan_Mayt said:
so there a few
one guy changed his display port cabble to hdm cable and helped
also one guychecked his moonitor refresh rate and was set to 59 he change it to 60 Hz and it helped
did u tryed this one ?
also did u deinstaled the display drivers ussing ddu metod in safe mode and then reinstaled it ?? or reinstalin the directX ?
also some guy done a bios update that aperently helped him to
so u can try more or give up and wait for another patch
Click to expand...
I have laptop so I don’t have hdm cable nor monitor, and refresh rate is only 60 Hz, no other values. I’ve changed resolution to 1280x720 (from native 1920x1080) and process Cyberpunk2077.exe disappeared even faster :p

And about BIOS… sorry, but as many others mentions before, I won’t risk it for unstable game that probably will crash later.

As I read this forum it seems that nobody has that problem which I have: any info of crash.

Thanks for advices, but it’s too much for me.
 
deama

deama

Forum regular
#1,966
Dec 15, 2020
Any ideas if cyberpunk will use vulkan later or will it always be dx12 exclusive?
 
avunaos

avunaos

Fresh user
#1,967
Dec 15, 2020
Hello everyone, this is really funny: I was running the game on a AMD Radeon RX 460 2GB and I totally thought it was the card that couldn't handle the cinematics, then I just bought a AMD Radeon RX 550 4GB to play this game and just found this thread hahahha.

Didn't understand much of that hex solution, is it the only way to overpass this problem?
thank you for any clarification
 
Wingeth Zero

Wingeth Zero

Rookie
#1,968
Dec 15, 2020
Error reason: Assert
Expression: <Unknown>
Message: Gpu Crash for unknown reasons! Callstack here is probably irrelevant. Check if Breadcrumbs or Aftermath logged anything useful.
File: e:\r6.patch0hotfix2\dev\src\common\gpuapi\src\dx12\gpuapidx12error.cpp(40)


Any ideas on a fix for this guys? It crashes randomly after an hour or so of gameplay (9 times so far...)

Specifically built this rig for cyberpunk release and Godfall (Godfall plays like a dream on ultra...)

CPU: I9900K
GPU: 3070 FE Edition
Ram: 32Gb DDR4 3200mhz Corsair
OS: Windows 10 Prof
MOBO: Asus Rog Strix Z390E Gaming
 
Seoman88

Seoman88

Rookie
#1,969
Dec 15, 2020
I've run into issues where the game occasionally crash/freeze on PC when switching between an Xbox 360 controller for driving back to keyboard and mouse on foot. It's not every time but it's definitely that which causes either a crash or a freeze. The freeze I can't get a report on because I need to kill CP77 in Task Manager and it's by far the most common result.


CPU: I8700K
GPU: 1080 Ti Poseidon Asus
Ram: 32Gb DDR4 3200mhz Corsair
OS: Windows 10
MOBO: Asus ROG Maximus Hero XI
 
L

led9155

Rookie
#1,970
Dec 15, 2020
My game crashes EVERY SINGLE TIME on the same spot. Right when the bouncer comes to teel us to meet Deshawn at the afterlife (after having the drink). No matter how many previous saves I load, or if I start a new game as corpo, street kid, etc. Very frustrating. If I leave the bar I can do other stuff, but everytime I return same thing. I9900k, 2060. Win10
 
SigilFey

SigilFey

Moderator
#1,971
Dec 15, 2020
windows7dx11 said:
Thanks for the quick reply.

I'm sorry, but I absolutely despise windows 10 for multitude of reasons that I'm not gonna get into here because it's not the time nor the place. My main point is this: I do not want to be forced to "upgrade" a perfectly working system which I've had for several years by a video game. End of story. And it's not like win7 is outdated, Microsoft's support for it only just ended in January this year (2020). Besides, "upgrading" to win10 doesn't even guarantee that I won't encounter a number of various other in-game bugs and crashes that people are reporting all over the internet.

I've already refunded the game on steam and will come back to it in about a year or so once it's stable and working properly. I'm very patient like that, and if CDPR was smart, they would be too, crybaby fans be damned. It would have been better to push back a year and deliver an absolute masterpiece which lives up to the insane hype this game has built up, rather than release it in this state. It is uncertain what consequences this will have on the company in the long run, but it's not looking good...
Click to expand...
Understandable. Believe me, given my experience "updating" Windows since the 1980's, I was not cool with having to finally let go of Windows 7, which I know and love.

But there are 3 things here that create an inescapable reality for many people:

1.) Windows 7 does have DirectX 12 support -- but it is only available through Windows Update. If there is ANY issue with that, users are up the creek. There is no support for Windows 7 offered any more. You'll have to figure out the problem and solution on your own. Given how Windows Updates work, the only, viable solution would be to wipe the drive and reinstall Windows 7 clean. So...you're installing a "new" OS anyway in the hopes that whatever Windows Updates you ultimately receive contain the correct DX12 code to run the game.

2.) Windows 10 is now the defacto Windows system on the present market. Love it or hate it, this is where the future of all Windows development (gaming or otherwise) will be focused. Will there be purists that keep 7 alive? Yup. But there are still people that are keeping WinXP alive, too. And, let's be real: it's not really a serious consideration for gaming. Windows 7 is going to follow in a year or so.

3.) New games will usually work best on the latest OS. This isn't really news or anything. It's always been this way, since DOS. So, if one doesn't embrace the new tech, one will eventually be left cobbling scraps together to get by.

That was my final decision. I worked on my Windows 7 installation -- believe me. I spent about 2 days trying everything I could think of to repair / refresh my updates and resolve the DX12 issue -- but whatever had happened to my installation over time was simply not cooperating. And Microsoft is completely done supporting it. There's not even an option to ask for an option to ask for help. They're driving Win10 like racing chariot.

And that was the final straw for me. I hung on to Win7 (VERY successfully!) from 2015 until a day ago. But the proof is right there in bright yellow. CP2077 is going to be one of the last, major titles to offer any level of support for Win7. If you don't switch now, you're just going to have even less of a choice later. Time has come.

Plus -- the game runs beautifully on Win10! I'm talking elegantly. Night and day difference, and my Win7 performance was not actually "bad" (aside from the obsessive crashing). And, if you have a valid Win7 license, the upgrade costs you nothing but time.
 
PoroSnack

PoroSnack

Rookie
#1,972
Dec 15, 2020
Hello to everyone.

I have been having the access violation since the game came out. I tried every single thing that has been suggested in this forum until now with no success. Today HOWEVER ,due to an unrelated issue, I had to reset the CMOS on the mobo. Then, I decided to try troubleshooting CP again and as I write this I am in my 3rd hour of uninterupted play. Try it out and let me know if that helped for you !
 
Combatxlemming

Combatxlemming

Fresh user
#1,973
Dec 15, 2020
Jesus I'm glad I didn't give up on this game I have found a temp solution for this exact problem.
e:\r6.patch0hotfix2\dev\src\common\engine\src\enginewatchdog.cpp(198)

Here is what you need to do.
  1. Make a user.ini file inside *Cyberpunk 2077\engine\config\platform\pc
  2. Open the user.ini file with notepad (I reccoment notepad++)
  3. Code:
    [Engine/Watchdog]
    ActiveIfDebuggerPresent = true
    ActiveIfDialogBlocking = false
    ActiveIfScriptBreakpointBlocking = false
    DumpJobExecutionContext = true
    Enabled = false
    KillProcess = false
    ThreadFrequencyHz = 15
    TimeoutSeconds = 604800
  4. I have attached a zip file with the user.ini file inside it if you are unsure how to make and edit a ini.
  5. Make a shortcut to your game exe *\Cyberpunk 2077\bin\x64\Cyberpunk2077.exe
  6. Right click your newly made shortcut and add -watchdogTimeout 604800
  7. 2020-12-15 03_14_37-Cyberpunk 2077 with timeout Properties.png
  8. Launch and play the game using the new shortcut.

Little info on how it works - If your game is crashing due to the watchdog timeout error then this will force the watchdog timeout to be 5 days long unless you are going to have the game open for 5 days straight it can't crash this way again.

I really hope this helps anyone that was having this error and thank you to the people on who found launch options and hidden user.ini settings I just compiled them together.
 

Attachments

  • user ini.zip
    315 bytes Views: 76
Bone Apple Mr. T

Bone Apple Mr. T

Fresh user
#1,974
Dec 15, 2020
Has anyone seen correspondence from the devs addressing CPUs that aren't compatible with SSE4 instruction sets?
 
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T

ToriAngel

Fresh user
#1,975
Dec 15, 2020
Bone Apple Mr. T said:
Has anyone seen correspondence from the devs addressing CPUs that aren't compatible with SSE4 instruction sets?
Click to expand...
Not to my knowledge. I imagine the game requires SSE4.2 as of now. Whether or not a patch is released that allows old CPU's to play the with running only SSE4.1 or SEE4 is up in the air. I'm leaning towards no, or at least not for a long time.

CDPR seems to still have a lot of work ahead of them, and sadly adding support for CPU's that have been outdated for years isn't at the top of that list. They're getting a lot of bad P.R. for how bad the game looks on the old consoles, for example. My guess is support might be added in the January or February patch, if at all. It could be the amount of work to make such a patch possible is simply not possible.

Who knows though, I'm not super knowledgeable in this kind of stuff anyhow. I just know maybe its time to upgrade my 10+ year rig, even if it still runs new stuff at high settings with 50+ frames.
 
Bone Apple Mr. T

Bone Apple Mr. T

Fresh user
#1,976
Dec 15, 2020
Has anyone tried this fix?

www.nexusmods.com

SSE4.2 FIX

fix for running game on cpu lacking SSE4.2
www.nexusmods.com www.nexusmods.com

This might be what we need! We'd have to combine the .dll that fixes SSE4 with the .exe that fixes AVX, I assume. I'm scared to test it because no one else has reported it working, but there are a lot of people who downloaded it.
 
T

ToriAngel

Fresh user
#1,977
Dec 15, 2020
Bone Apple Mr. T said:
Has anyone tried this fix?

www.nexusmods.com

SSE4.2 FIX

fix for running game on cpu lacking SSE4.2
www.nexusmods.com www.nexusmods.com

This might be what we need! We'd have to combine the .dll that fixes SSE4 with the .exe that fixes AVX, I assume. I'm scared to test it because no one else has reported it working, but there are a lot of people who downloaded it.
Click to expand...
I have, didn't change anything. The patch is also for 1.03 version only, and I have no idea how to roll back on GOG.

My CPU doesn't have SSE4.1 or SSE4.2, so I assume I need this fix, and an addition SSE4.1 fix that hasn't been created yet
 
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H

herbJon

Fresh user
#1,978
Dec 15, 2020
Somehow this powerhouse of a game has the ability to power down and resetting my computer. How is this even possible? It just restarts. Mostly when I enter the map screen, but sometimes at other times as well. Computer restarting is in my experience hardware related problems, but I only experience it while playing this game.. Sometimes I can play four five hours no problem and it runs great (with some minor bugs here and there of course), and then all of a sudden.. Power down, reset. Sometimes for like fifteen minutes before it crashes. I'm gonna wait for a while to play again, just wanted to see if there were other people with the same experience..

The graphicscard is running on two rails and is like 5 months old. Have had no problems with it before this.

Well.. Take care! :)

CPU: I7--5820K
GPU: ASUS Geforce 2080 Super
Ram: 32Gb DDR4 3200mhz Corsair
OS: Windows 10
MOBO: Asus X99-PRO
 
T

ToriAngel

Fresh user
#1,979
Dec 15, 2020
herbJon said:
Somehow this powerhouse of a game has the ability to power down and resetting my computer. How is this even possible? It just restarts. Mostly when I enter the map screen, but sometimes at other times as well. Computer restarting is in my experience hardware related problems, but I only experience it while playing this game.. Sometimes I can play four five hours no problem and it runs great (with some minor bugs here and there of course), and then all of a sudden.. Power down, reset. Sometimes for like fifteen minutes before it crashes. I'm gonna wait for a while to play again, just wanted to see if there were other people with the same experience..

The graphicscard is running on two rails and is like 5 months old. Have had no problems with it before this.

Well.. Take care! :)

CPU: I7--5820K
GPU: ASUS Geforce 2080 Super
Ram: 32Gb DDR4 3200mhz Corsair
OS: Windows 10
MOBO: Asus X99-PRO
Click to expand...
Check your heat sink.

My computer did that once, turn out the heat sink was warped. The CPU's usually turn off the computer is they reach a certain temperature. Pretty easy fix if that's the issue, a replacement and some thermal paste and you're good to go.
 
Bone Apple Mr. T

Bone Apple Mr. T

Fresh user
#1,980
Dec 15, 2020
ToriAngel said:
I have, didn't change anything. The patch is also for 1.03 version only, and I have no idea how to roll back on GOG.

My CPU doesn't have SSE4.1 or SSE4.2, so I assume I need this fix, and an addition SSE4.1 fix that hasn't been created yet
Click to expand...
Darn. Did you make sure to use the AVX fix from nexus mods at the same time? I also don't have SSE4.1, and if there are fixes for AVX and SSE4.2, then this is tragic because we are nearly there.
 
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