Unfortunately much of the consumer base focuses solely on the consuming part and completely ignores the path of becoming a self empowered consumer which can only result in good things for the industry. Slowly but surely things are changing for the better though thanks to the internet.It really does warrant analysis from a psychological perspective. I'm frequently amazed by people's abaility to create, maintain and defend truly absurd levels of cognitive dissonance. We often describe failure as incompetence when the reality is that it is often contrived and that known pyschological methods are routinely deployed to create and exploit the minds of others.
I'd love them to make good on their promises. I really do mean that, but I'm not about to sit around and dutifully wait for that to happen. I stopped trying to play he game after a couple of hours and put my refund request in yesterday. I will gladly rush headlong back into the fray when I know it isn't, ultimately, an irrational activity.
I stopped playing in Act 2, still hanging on to the copy though. If I don't get my moneys worth from the game, I'll get it by other means.