Game crashes in menus, reloading save after death, and fast travel

bioject · May 15, 2022

The game has a very high risk of crashing while in menus, reloading after dying, and using fast travel. Any kind of menu can cause the crash but it seems to happen the most when I'm crafting or selling items. Using fast travel also increases the likelihood of crashes and of course dying has a very high likelihood of crashes. When the game does crash I will either be returned to the desktop, the game will freeze forcing a hard reset of the PC, or I will get a blue screen of death. If I minimize using menus, dying, or fast travel I can play for a decent hour before the game crashes.

Fixes I have already attempted:
1. Running the game as administrator instead of through steam.
2. Reinstalled a fresh copy of the game with all of the latest patches.
3. Reinstalled graphics drivers through Geforce Experience
4. No longer using EVGA Precision X1 to overclock the game.
5. Verified integrity of files via Steam
6. Game is installed on the C Drive where Windows 10 is located.

Not attempted yet:
Uninstall graphics drivers, cyberpunk 2077, and then play from a fresh save. When I did my reinstall I used my existing save file to continue playing from where I left off. Hoping to not have to restart from scratch.

PC Specs:
Geforce GTX 3070 Graphics Card with version 512.77 drivers (up-to-date on drivers)
32GB of RAM
Intel(R) Core(TM) i9-10850K CPU @ 3.60GHz 3.60 GHz
Windows 10 (up-to-date on drivers)
Steam Platform (up-to-date)

Here is the error report:
Error reason: Unhandled exception
Expression: EXCEPTION_ILLEGAL_INSTRUCTION (0xC000001D)
Message: The thread tried to execute an invalid instruction.
File: <Unknown>(0)

Version=1
EventType=REDEngineErrorReport
EventTime=0
ReportIdentifier=ffffffff-ffffffff-00000001-00000000
Sig[0].Name=StackHash
Sig[0].Value=0x0000000000000000
Sig[1].Name=ErrorReason
Sig[1].Value=Unhandled exception
Sig[2].Name=InternalVersion
Sig[2].Value=3.0.3933216 P4CL: 4790877 Stream: //R6.Root/R6.Release
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.19043.2.0.0.256.1
LoadedModule[0]=Cyberpunk2077.exe
LoadedModule[1]=ntdll.dll
LoadedModule[2]=KERNEL32.DLL
LoadedModule[3]=KERNELBASE.dll
LoadedModule[4]=USER32.dll
LoadedModule[5]=win32u.dll
LoadedModule[6]=GDI32.dll
LoadedModule[7]=gdi32full.dll
LoadedModule[8]=msvcp_win.dll
LoadedModule[9]=ucrtbase.dll
LoadedModule[10]=ADVAPI32.dll
LoadedModule[11]=msvcrt.dll
LoadedModule[12]=sechost.dll
LoadedModule[13]=RPCRT4.dll
LoadedModule[14]=SHELL32.dll
LoadedModule[15]=libcurl.dll
LoadedModule[16]=icuin.dll
LoadedModule[17]=WS2_32.dll
LoadedModule[18]=dbghelp.dll
LoadedModule[19]=ole32.dll
LoadedModule[20]=WLDAP32.dll
LoadedModule[21]=combase.dll
LoadedModule[22]=CRYPT32.dll
LoadedModule[23]=SETUPAPI.dll
LoadedModule[24]=Normaliz.dll
LoadedModule[25]=cfgmgr32.dll
LoadedModule[26]=icuuc.dll
LoadedModule[27]=bcrypt.dll
LoadedModule[28]=OLEAUT32.dll
LoadedModule[29]=bink2w64.dll
LoadedModule[30]=XINPUT9_1_0.dll
LoadedModule[31]=Galaxy64.dll
LoadedModule[32]=PhysX3Common_x64.dll
LoadedModule[33]=PhysX3Cooking_x64.dll
LoadedModule[34]=PhysX3CharacterKinematic_x64.dll
LoadedModule[35]=PhysX3_x64.dll
LoadedModule[36]=redlexer_native.dll
LoadedModule[37]=PxFoundation_x64.dll
LoadedModule[38]=VCRUNTIME140.dll
LoadedModule[39]=VERSION.dll
LoadedModule[40]=d3d11.dll
LoadedModule[41]=POWRPROF.dll
LoadedModule[42]=amd_ags_x64.dll
LoadedModule[43]=WINMM.dll
LoadedModule[44]=oo2ext_7_win64.dll
LoadedModule[45]=HID.DLL
LoadedModule[46]=MSVCP140.dll
LoadedModule[47]=WININET.dll
LoadedModule[48]=IPHLPAPI.DLL
LoadedModule[49]=MSWSOCK.dll
LoadedModule[50]=dxgi.dll
LoadedModule[51]=VCRUNTIME140_1.dll
LoadedModule[52]=icudt.dll
LoadedModule[53]=IMM32.DLL
LoadedModule[54]=UMPDC.dll
LoadedModule[55]=CRYPTBASE.DLL
LoadedModule[56]=bcryptPrimitives.dll
LoadedModule[57]=kernel.appcore.dll
LoadedModule[58]=windows.storage.dll
LoadedModule[59]=Wldp.dll
LoadedModule[60]=SHCORE.dll
LoadedModule[61]=shlwapi.dll
LoadedModule[62]=CRYPTSP.dll
LoadedModule[63]=rsaenh.dll
LoadedModule[64]=napinsp.dll
LoadedModule[65]=pnrpnsp.dll
LoadedModule[66]=wshbth.dll
LoadedModule[67]=NLAapi.dll
LoadedModule[68]=DNSAPI.dll
LoadedModule[69]=NSI.dll
LoadedModule[70]=winrnr.dll
LoadedModule[71]=fwpuclnt.dll
LoadedModule[72]=rasadhlp.dll
LoadedModule[73]=secur32.dll
LoadedModule[74]=SSPICLI.DLL
LoadedModule[75]=clbcatq.dll
LoadedModule[76]=wbemprox.dll
LoadedModule[77]=wbemcomn.dll
LoadedModule[78]=wbemsvc.dll
LoadedModule[79]=fastprox.dll
LoadedModule[80]=amsi.dll
LoadedModule[81]=USERENV.dll
LoadedModule[82]=profapi.dll
LoadedModule[83]=MpOav.dll
LoadedModule[84]=uxtheme.dll
LoadedModule[85]=GameServicesSteam.dll
LoadedModule[86]=steam_api64.dll
LoadedModule[87]=PSAPI.DLL
LoadedModule[88]=d3d12.dll
LoadedModule[89]=GFSDK_Aftermath_Lib.x64.dll
LoadedModule[90]=nvwgf2umx.dll
LoadedModule[91]=D3D12Core.dll
LoadedModule[92]=dxcore.dll
LoadedModule[93]=msasn1.dll
LoadedModule[94]=cryptnet.dll
LoadedModule[95]=drvstore.dll
LoadedModule[96]=devobj.dll
LoadedModule[97]=WINTRUST.DLL
LoadedModule[98]=imagehlp.dll
LoadedModule[99]=nvspcap64.dll
LoadedModule[100]=ntmarta.dll
LoadedModule[101]=nvapi64.dll
LoadedModule[102]=nvldumdx.dll
LoadedModule[103]=D3DSCache.dll
LoadedModule[104]=twinapi.appcore.dll
LoadedModule[105]=MMDevApi.dll
LoadedModule[106]=dinput8.dll
LoadedModule[107]=inputhost.dll
LoadedModule[108]=wintypes.dll
LoadedModule[109]=CoreMessaging.dll
LoadedModule[110]=PROPSYS.dll
LoadedModule[111]=CoreUIComponents.dll
LoadedModule[112]=Wtsapi32.dll
LoadedModule[113]=XInput1_4.dll
LoadedModule[114]=deviceaccess.dll
LoadedModule[115]=AUDIOSES.DLL
LoadedModule[116]=resourcepolicyclient.dll
LoadedModule[117]=MSCTF.dll
LoadedModule[118]=textinputframework.dll
LoadedModule[119]=nvcuda64.dll
LoadedModule[120]=gpapi.dll
LoadedModule[121]=nvngx.dll
LoadedModule[122]=_nvngx.dll
LoadedModule[123]=nvrtum64.dll
LoadedModule[124]=DEVRTL.dll
LoadedModule[125]=SPINF.dll
LoadedModule[126]=NvTelemetryAPI64.dll
LoadedModule[127]=nvngx_dlss.dll
LoadedModule[128]=dcomp.dll
LoadedModule[129]=dwmapi.dll
LoadedModule[130]=NvTelemetryBridge64.dll
LoadedModule[131]=WINSTA.dll
LoadedModule[132]=iertutil.dll
LoadedModule[133]=ondemandconnroutehelper.dll
LoadedModule[134]=winhttp.dll
LoadedModule[135]=WINNSI.DLL
LoadedModule[136]=schannel.DLL
LoadedModule[137]=mskeyprotect.dll
LoadedModule[138]=NTASN1.dll
LoadedModule[139]=ncrypt.dll
LoadedModule[140]=ncryptsslp.dll
AppName=Cyberpunk2077.exe

LeKill3rFou · May 15, 2022

bioject said:
Not attempted yet:
Uninstall graphics drivers, cyberpunk 2077, and then play from a fresh save. When I did my reinstall I used my existing save file to continue playing from where I left off. Hoping to not have to restart from scratch.

In my opinion, the very first thing to try (in green).
(when you performed a "clean" reinstallion the game, you made sure to also delete the files in the AppData forlder ? Because generally, these files are not removed by the launcher uninstaller).

NVIDIA
I. Download the latest drivers using the following link: https://www.nvidia.com/Download/index.aspx?lang=en-us
II. Download Display Driver Uninstaller and run it to remove previous versions of drivers.
III. Clean install drivers that you've downloaded in step 1.

bioject · May 15, 2022

LeKill3rFou said:
In my opinion, the very first thing to try (in green).
(when you performed a "clean" reinstallion the game, you made sure to also delete the files in the AppData forlder ? Because generally, these files are not removed by the launcher uninstaller).

I uninstalled the graphics drivers using the software CD Project red recommended. I'll try doing another clean install of the game itself and post back.

Post automatically merged: May 15, 2022

Still getting the same issues even after a clean install of the game and removing all of the files in the app folder like you suggested.

Game crashes in menus, reloading save after death, and fast travel

bioject

Fresh user

LeKill3rFou

Mentor

bioject

Fresh user

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