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Game manual issues

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F

fuzion

Senior user
#1
Jan 22, 2008
Game manual issues

Ok I waited 4 weeks to get this mailed to me even though I paid for 2 day shipping, only to find out I have no cd key let alone a f*** manual in my case thats never even been open'd. Awesome job atari! I'll be sure to send you an email soon =D![MOD] No swearing please
 
F

fonsolo

Senior user
#2
Jan 23, 2008
Same problem here. I've just received my copy from amazon.co.uk and there's no manual inside the case, which means no cd key, which means no game registration... how lame.
 
M

mobidoy

Forum veteran
#3
Jan 23, 2008
Contact them, let them know, this is a publisher issue, CDPR wont be able to help you !
 
F

fuzion

Senior user
#4
Jan 23, 2008
ya I sent them an email 2 days ago and still havn't gotten a reply yet.. lol. :dead: :dead: :dead: :dead:
 
X

xalzias

Senior user
#5
Jan 24, 2008
:( Hi guys, wondering if any gms devs can help me out here. i just bought this cool game from amazon.co.uk on tuesday this week and opened it up and only found an Atari hotline piece of paper the game dvd disk and the nightwish Cd. Now i didnt get a manual at all for the game, Barcode on the box is.3546430-130087the manual is a digital version but no cd-key is present
 
S

spaceritual

Senior user
#6
Jan 24, 2008
Couldn't you contact Activision with this problem or perhaps ask Amazon to sort it out as you should have had a manual ?
 
K

kalniel

Senior user
#7
Jan 24, 2008
xalzias said:
:( Hi guys, wondering if any gms devs can help me out here. i just bought this cool game from amazon.co.uk on tuesday this week and opened it up and only found an Atari hotline piece of paper the game dvd disk and the nightwish Cd. Now i didnt get a manual at all for the game, Barcode on the box is.3546430-130087the manual is a digital version but no cd-key is present
Click to expand...
Nightwish CD?Return it to Amazon straight away.
 
F

fonsolo

Senior user
#8
Jan 24, 2008
xalzias said:
:( Hi guys, wondering if any gms devs can help me out here. i just bought this cool game from amazon.co.uk on tuesday this week and opened it up and only found an Atari hotline piece of paper the game dvd disk and the nightwish Cd. Now i didnt get a manual at all for the game, Barcode on the box is.3546430-130087the manual is a digital version but no cd-key is present
Click to expand...
That's EXACTLY my problem... I have reported it here: http://www.thewitcher.com/registration/en/www/contact.html
 
F

fonsolo

Senior user
#9
Jan 25, 2008
Well, as you can see in my profile, I have successfully registered the game. I was told to fill this form http://www.uk.atari.com/index.php?pg=form (subject: Information Request, without attaching dxdiag file) and Atari Uk sent me the key.
 
M

MarketTroll

Senior user
#10
Jan 25, 2008
You could always get a key from ***, just a thought hahaha lol[MOD] I'm sure you didn't want to say that. First warning.
 
M

Marilith01

Senior user
#11
Jan 26, 2008
telenndu said:
telenndu said:
:( Hi guys, wondering if any gms devs can help me out here. i just bought this cool game from amazon.co.uk on tuesday this week and opened it up and only found an Atari hotline piece of paper the game dvd disk and the nightwish Cd. Now i didnt get a manual at all for the game, Barcode on the box is.3546430-130087the manual is a digital version but no cd-key is present
Click to expand...
That's EXACTLY my problem... I have reported it here: http://www.thewitcher.com/registration/en/www/contact.html
Click to expand...
Hello,the same problem here. Atari obviously decided to save the money for a printed manual. Good as Atari is in such things, they botched the registration process. Besides there is a Nightwish CD included in the package, this seems to be intentional.I reported this on the page mentioned above, for registering troubles.I am tired of such schemes. I paid for the game, and now have troubles. The game works, but I cannot register it. Not that big an issue, maybe I should be happy about this.Yet, I am not happy, and if they do not provide me with a really quick and satisfying solution, I will never again buy from both, Atari and CDProjekt. I absolutely hate this pestering of buyers, guess where I will get my game next...Magus77
 
L

Licaon_Kter

Forum veteran
#12
Jan 26, 2008
maybe this was Amazon's calltalk to them first, since they're the ones that sold you the pagckage
 
M

Marilith01

Senior user
#13
Jan 27, 2008
LicaonKter said:
maybe this was Amazon's calltalk to them first, since they're the ones that sold you the pagckage
Click to expand...
Amazon is a retailer. They do not package their products, they get them sealed and ready from the distributor. The distributor decides, what the package contains. I also emailed Atari, and now I wait. Magus77
 
D

draztic

Senior user
#14
Jan 27, 2008
I have the same problem, I bought from Amazon.uk as well. I used that link you provided and hopefully Atari can sort me out.
 
S

sibbtigre

Senior user
#15
Feb 11, 2008
Having tried the search function which didnt pick up this thread.. can we sticky it or add this solution to an FAQ?
 
C

chazmeister

Senior user
#16
Feb 22, 2008
Had exactely the same problem myself except my copy came from Play.com. I just saw the slip they included in the box about the manual being online and just assumed that you didn't need a hard copy. That was until I've tried to register just now of course, where it says to look on the back of the manual for the CD key. ::)Have logged my complaint with Atari via that link, so hopfully they'll pony up and send me a key.
 
H

heliconaut

Senior user
#17
Feb 23, 2008
I had the exact same problem, as detailed in my earlier topic.Just contact Atari customer support, they will ask you for the barcode off the back of the case, and send you the Registration Key in return.Hope that helps
 
S

shieldwolf

Senior user
#18
Dec 26, 2008
I have searched and seen reference to manuals being on older and US editions. I just wanted to confirm that manuals are available on disk in the Extended Edition box set, before I open the box/wrapping (which I am desperate to do, but I have to install on my PC in the UK anyway)Specifically, it is the Polish Enhanced Edition (Edycja Rozszerzona) - copied from the box, before you think I am lazy/can speak po Polsku ;) and I will need an English Manual, pdf is fine, I will just print out. It was brought in Poland.I do need to learn Polish, but I don't think I'm good enough to translate yet!In case you are wondering it's was a Christmas Present, as I'm in Poland for Christmas, so my Stomach is very full at the moment !!!Planning to use it to improve my Polish, I've promised to have the best Medieval Polish when I next come back ;) Dziękuje bardzo! OK I know a couple of words ;)
 
L

Licaon_Kter

Forum veteran
#19
Dec 27, 2008
ShieldWolf said:
I have searched and seen reference to manuals being on older and US editions. I just wanted to confirm that manuals are available on disk in the Extended Edition box set, before I open the box/wrapping (which I am desperate to do, but I have to install on my PC in the UK anyway)Specifically, it is the Polish Enhanced Edition (Edycja Rozszerzona) - copied from the box, before you think I am lazy/can speak po Polsku ;) and I will need an English Manual, pdf is fine, I will just print out. It was brought in Poland.I do need to learn Polish, but I don't think I'm good enough to translate yet!In case you are wondering it's was a Christmas Present, as I'm in Poland for Christmas, so my Stomach is very full at the moment !!!Planning to use it to improve my Polish, I've promised to have the best Medieval Polish when I next come back ;) Dziękuje bardzo! OK I know a couple of words ;)
Click to expand...
iirc, the manual is on the download site for the enhanced edition in the Bonus pack
 
S

shieldwolf

Senior user
#20
Dec 27, 2008
Thanks for reply, that will be OK (from the website) .... frantic rustling sounds of unwrapping and Polsko-Angielski dictionary being flicked through! :witchmas:
 
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