Make sure you are loged in the gog site with your account. actualy on gog support site its possible to "send" a request without be loged in, you even get a feed back "request sent" when its done. But it not creating any tickets and you dont get a mail about it. when you do it loged it, you get same message + you get on your ticket ask, and you get a mail about it. I know maybe it look stupid, but i sent 2 requests like this before get i was not loged in and was waiting for nothing and i'm sure can happen for someone else.
I told the support person i was talking with but aparently the issue is still there. i think there should be a different feed back when you do that request without be loged in.
I told the support person i was talking with but aparently the issue is still there. i think there should be a different feed back when you do that request without be loged in.