Infinite Load screen in HC PTR

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My game crashed yesterday morning while I was in a match and I haven't been able to get into the game since It loads infinitely at the start. Ive tried restarting my pc redownloading the game verifying the game and other generic technical things
 
Same problem here, i can't go further than load screen with Ciri and Gerald.
It's loading 1/2 sec then go back to the load screen waiting for me to press enter... then i press enter and it's loading 1/2 sec then go back to the load screen waiting for me to press enter...then i press enter and it's loading 1/2 sec then go back to the load screen waiting for me to press enter...
i guess you understand the frustration :)

I 've tried some restarting, log out / log in, and desinstall / install but same problem
 
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