Is there any correct ways to send crash report files?
Hi!
After a crash of the game the window appeared with message of asking the crash report files.
To fulfill this request, I intended to use a form to submit a request in technical support to create one.
The application generated 3 files, which I put in a simple zip archive (because based on the name of the "add file" button, I thought that the form allows you to attach only one file). As soon as I clicked the "send" button, the form immediately told me - "Allowed extensions are: .jpg, .jpeg, .png" (although it would be more convenient if the form warned which types of files can be downloaded). Therefore, I had to send the developers a link to the pre-loaded archive on the google drive in the "Short description of the issue" text block.
So I have a question, that is reflected in the title of the topic. Is there any correct ways to send crash report files?
Hi!
After a crash of the game the window appeared with message of asking the crash report files.
To fulfill this request, I intended to use a form to submit a request in technical support to create one.
The application generated 3 files, which I put in a simple zip archive (because based on the name of the "add file" button, I thought that the form allows you to attach only one file). As soon as I clicked the "send" button, the form immediately told me - "Allowed extensions are: .jpg, .jpeg, .png" (although it would be more convenient if the form warned which types of files can be downloaded). Therefore, I had to send the developers a link to the pre-loaded archive on the google drive in the "Short description of the issue" text block.
So I have a question, that is reflected in the title of the topic. Is there any correct ways to send crash report files?