It's pretty disgraceful that disabled or left-handed players cannot remap to make the game playable for them. I'm neither, but I fall into a third category where I just don't use WASD. I drop the WS back to be SX, so my fingers sit in a nice row on ASD and my thumb rests on X, meaning I can simultaneously move forwards and backwards without having to remove my second finger. I find it much better.
Therefore for me, "action" is always W, that's what I use. F? No thanks. E is my seconday action button, Q my tertiary if I need it.
If I try to play WASD I just can't reprogram my brain, it's not an enjoyable experience. Now I've rebound to ASDX but action is still stuck on F. This doesn't work for me, I keep going to pick things up off the ground and I press W, as my brain tells me to, and I use a fecking medipack. I've used about 10-15 of them so far, when I'm at full health, each one followed by a loud expletive. It's getting beyond silly.
Now I realise I don't have it worst in the scheme of things. Around 10% of all people are left handed. I don't know how many have a physical disability which prevents them playing using normal keyboard settings but it will be many. Both these groups will be struggling more than I but then throw in the large percentage of people who just don't want to use WASD because they're used to something different. Together this is a massive percentage of people who are struggling to play this game comfortably.
Honestly, not allowing full rebinding of keys is criminal. There's absolutely no need for it. No meeting should ever have been held where the outcome was "Nah, just let them rebind some of the keys, but force them to keep F as the action button!". I mean how do you come out of that meeting thinking you've reached the right solution? How can you even justify that to yourselves whilst you're in the meeting? I'd love for someone to attempt to explain how the decision was arisen at, because my brain won't allow me to process any string of sentences that comes to this conclusion.