not able to loot witcher gear diagram

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after update patch 4.02 on my ps4 console, i was unable to loot witcher gear diagram from a few chest, the chest not even glow when activate witcher sense. i am sure i not yet get that diagram. please help.
 
Still have the issue with the new added sign shortcut, It is not working even after cache clearing procedure is done
 
Not sure, but the related quest is active at least ?
At first, try to clear the cache in case :
yes. quest can be activate but just cant loot the diagram from the chest. i try to delete the whole game and reinstall again. issue still exist. especially the diagram under the well in crow parch. today i played and found out the diagram near the sunken city, velen also cant loot.
 
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