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SOLVED Not Receiving Rank-Up Rewards on New Season Start

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eddie236

Junior Member
#1
Not Receiving Rank-Up Rewards on New Season Start

Hello,
i have a quick question regarding the start of the new season. Based on my placement of the last season i got placed to rank 9 but the section below the "rewards earned" remained empty and i didnt get any. After that i realized i had to get an update which i then installed.

Just to clarify, this isnt about the end of season rewards, but those i would have gotten if i started Rank 1 and played up to 9. Is it intended i dont get those or did i encounter a bug?

Thanks a lot.
 

Muffliato

Moderator
#2
eddie236 wooloomooloog Created a new thread and moved your posts to it.

First off; are you using add-ons like Gwent Tracker or GwentUp? Those seem like likely causes of issues after a new patch.
 

VlaDai

Junior Member
#4
The same problem here, I've clicked the Ranked game before the patch, so I recieved only rank, without barrels and everything else. Pretty sad tbh, not if I have any problems with scraps but still feels quite sad to me. Doesn't use any adds as well.
UPD Just recieved them, nevermind Keepo
 

wooloomooloog

Junior Member
#5
RidiculousName;n9766281 said:
eddie236 wooloomooloog Created a new thread and moved your posts to it.

First off; are you using add-ons like Gwent Tracker or GwentUp? Those seem like likely causes of issues after a new patch.
I have never used any addons or mods. I guess, it could be the result of starting a new season before the recent patch was installed. When I launch the game I did not check this. However, the option to start a new season was opened for me, so I started. When I had realised that I was not rewarded for 7 Ranks, I checked the ingame table with list of rewards for any Rank you can get. This list was empty. So, in that point I realised that game was not updated. Then I instulled the update but all those reward were not given to me again. There is not much reward I have lost, but I find it useful to report about this issue. However, I will be happy to receive those missed rewards.

Thank you for your assistance.

UPDATE. The problem is solved. All rewards have come to my account with little delay. Thank you.
 
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AleXiC94

User
#8
No rewards for season end?

Didnt receive my end season rewards on alt account, anyone else experiencing this?
 

AleXiC94

User
#11
Contacted support but no answer still, and no rewards still, curious to see how you guys fixed this
 

devivre

Moderator
#12
AleXiC94;n9779151 said:
Contacted support but no answer still, and no rewards still, curious to see how you guys fixed this
Please be patient, it sometimes takes a few days until they reply.

Also please keep an eye on your spam folder, sometimes replies end up there.
 

bitplunger

Junior Member
#13
Sorry I know this is an old post, however, I am having the same issue and cannot post a new topic. When the new season started I didn't play ranked but on the next day I clicked ranked match it recalculated my rank however I did not get any of the rewards.
 

Muffliato

Moderator
#14
bitplunger;n10580832 said:
When the new season started I didn't play ranked but on the next day I clicked ranked match it recalculated my rank however I did not get any of the rewards.
That's intended. Rank-up rewards from "skipped" ranks were removed a few updates ago; if you for example get placed at rank 10 at season start, you won't get rank-up rewards for ranks 2-10.
See this news post:
What’s more, at the start of a new season players will no longer automatically receive rank up rewards for the ranks they skipped.