Saving Deck Problem

[berkin57]

Hello there,

Since the beta and launch I can not create new decks or edit present decks.
All I got is "saving deck" as shown in the photo and the nothing ever happens. I tried re-installing the app to no avail.
Anybody got a solution?

Eagerly waiting for a hotfix or a patch.

PS: I have an iphone8.

 

[devivre]

Strange, I tested it on my iPad and works fine there. And your internet connection is fine?

If that issue continues to exist, please reach out to support:
https://support.cdprojektred.com/en/gwent/ios/gwent-gameplay/issue/1279/blocked-progression-6 (click on the contact link)

 

[berkin57]

Yes, I have checked both on wi-fi and 4G connection.
The issue persist from the beta. I thought its a minor bug and will be fixed but I am baffled really.
I love this game so much and really like to solve this annoying issue.
Wil contact with the support, thanks for the swift reply.

 

[sampamatt90]

it's a known problem ... I'm in the same situation as you

 

[berkin57]

They have contacted with me with the following answer. I am satisfied for now at least. Thanks for the great support guys

We are currently looking into the issue whereby some players experience an error when trying to save a Deck.

Decks with the Abilities listed below should be working for the affected players (for now please don't use other abilities than the ones mentioned for creating decks):

Strategic Withdrawal, Onslaught, Jackpot, Invigorate, Inspired Zeal, Carapace.