the pickup quest bugged

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I completed the entire mission except for what I assume to be the last part of it. I left the building and talked to the militech lady, afterwards the objective was "talk to jackie" but he's stuck inside the building with a guard blocking it so I cant get in, therefore not being able to progress in the game. I've restarted the game and the mission multiple times but the same problem comes up everytime. will this be fixed soon? is there any way around this?
 
I can't progress the game because trying to load the only manual save i have, during "the pickup" quest, the game instantly crashes after loading and the WHOLE PC SHUTS DOWN! I'm stuck on this from a week and not gonna start again the game for the 4th time! I guess i saved when i should have not, but the game allowed me to do so!
First time i restarted just cuz i wanted to play the game slower and on hard difficulty, second time the game of my girfriend saved over my last automatic save, and now this..
Can anyone help me? Damn i love this game..
Gaming should be fun but this is getting frustrating.
 
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