i kinda wanted to write this letter to your support but couldn't find a way to do it...but since it's a matter of heart to me im okay with posting it for all seeable..Please dear Mods could you put it in the right thread or give this to your internal Cyberpunk Team:
Dear Sir or Madam,
i hope this letter will find you well and healthy.
Since i only read negative News at the moment of writing this about Cyberpunk i hope that this Letter brings a bit joy.
I am around the gamingworld for nearly 20 years by now, i played good and bad games all over, enjoying good written Stories, laughed and cried with the protagonists etc.
For me i considered gaming as an form of Art, as an form of self-healing, diving into a different world, futuristic or fantasylike, getting away from things i would else contemplated the whole day over and over again.
I enjoyed playing good RPGs so much that i buy a figurine for my showcase every time i finished and RPG that i loved to remember the fun times i had with it and now it's quite a collection to be honest.

As for now im working as an Linux-Administrator and my job is, kinda like yours, who recieves this letter firsthand, i get tickets, mails and calls with sometimes angry customers yelling at me for things i had no impact on or sometimes because of hardware-related limitations.
This got more and more intense over the last years so much that i lost the majority of my willingness to sit in front of a pc after work, killing almost all of my gametime.
When getting in front of it i couldn't stand playing a game for an extended period of time, i wasn't able to immerse anymore, couldn't feel the story, relate to characters and so much more.
And now, i have Cyberpunk in my Hands, playing it for nearly 60 Hours, coming back to it every day, eager to experience more of the story, see more of the world, i felt sorry when loosing Jackie, cried when Ev took her own life, bitched against Johnny and so on and on.
Yeah, i experienced a few bugs on my Hardware but it wasn't anything i could bitch about or so to speak, i didn't care to restart a Gig because i love it so much.
So now that i see so much hate in the news i wanted to say:
Thank you,
Thank you for making the charakters so likeable, so hateable, so good!
Thank you for your heart and soul, for the extra time for your best to bring this game to existence.
Thank you so much from the deepest of my heart for awakening my love for games once more.
And be sure that i will try to get my hands on an figurine for my Showcase, no matter how hard it will be to buy it from another collector, putting it on the prime spot and pointing every light i can on it since this game will forever have a special place in my heart.
With deepest gratitude and all the best wishes for everyone in your company and for your families in the time of this pandemic:
Kira