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The witcher 3 CRASH doesn't start

+
T

trgnn

Banned
#1
The witcher 3 CRASH doesn't start

Hello !

I have a problem on a fresh install of windows 8.1. When I launch the game I got a short black screen and nothing happen. My drivers are up to date. Same for Netework, DX and Visual C++. I tried to uninstall > Reinstall from redownloaded files. Same. Tried to run as administrator, same...

Here is the crash dump /


Code: 
Red Engine Crash Log
--------------------------------------
Build: Not Set [ Compiled May 17 2015 ]

Crash reason: EXCEPTION_ACCESS_VIOLATION (3221225477), Error reading location 0x195515e4

Crashed Thread:

Thread ID: 5028

callstack:
Scaleform::Render::Matrix2x4<float>::Prepend() + 0xafdc6 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb51abf - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb501af - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb4d461 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb29c7b - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x5c8fe - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb29c00 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fc57 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fdfe - <Unknown File>(0)
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

Debug Information
================================================================

Commandline: "I:\Games\The Witcher 3\bin\x64\witcher3.exe"  

Thread ID: 1188

callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb2d8bf - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x10cccd - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xce98a - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x10ba2b - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xa39 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x21a6d - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xc59 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xd4c - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x267d38 - <Unknown File>(0)
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 2704

callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb17477 - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb29c00 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fc57 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fdfe - <Unknown File>(0)
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 2188

callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb29c00 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fc57 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fdfe - <Unknown File>(0)
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 4360

callstack:
recvfrom() + 0xcd - <Unknown File>(0)
galaxy::api::IGalaxy::IGalaxy() + 0x196447 - <Unknown File>(0)
galaxy::api::IGalaxy::IGalaxy() + 0x196505 - <Unknown File>(0)
galaxy::api::IGalaxy::IGalaxy() + 0x19649d - <Unknown File>(0)
beginthreadex() + 0x107 - <Unknown File>(0)
endthreadex() + 0x192 - <Unknown File>(0)
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 4920

callstack:
beginthreadex() + 0x107 - <Unknown File>(0)
endthreadex() + 0x192 - <Unknown File>(0)
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 3856

callstack:
recvfrom() + 0xcd - <Unknown File>(0)
ParsePortListing() + 0x1216c3 - <Unknown File>(0)
ParsePortListing() + 0x121781 - <Unknown File>(0)
ParsePortListing() + 0x121719 - <Unknown File>(0)
beginthreadex() + 0x107 - <Unknown File>(0)
endthreadex() + 0x192 - <Unknown File>(0)
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 5012

callstack:
beginthreadex() + 0x107 - <Unknown File>(0)
endthreadex() + 0x192 - <Unknown File>(0)
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 3108

callstack:
ParsePortListing() + 0x156de3 - <Unknown File>(0)
beginthreadex() + 0x107 - <Unknown File>(0)
endthreadex() + 0x192 - <Unknown File>(0)
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 2296

callstack:
ParsePortListing() + 0x155b62 - <Unknown File>(0)
GalaxyStatsGetAchievement() + 0xfec95 - <Unknown File>(0)
ParsePortListing() + 0x234409 - <Unknown File>(0)
ParsePortListing() + 0x156de3 - <Unknown File>(0)
beginthreadex() + 0x107 - <Unknown File>(0)
endthreadex() + 0x192 - <Unknown File>(0)
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 732

callstack:
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 3964

callstack:
DllUnregisterServer() + 0x45ad - <Unknown File>(0)
DllUnregisterServer() + 0x48a6 - <Unknown File>(0)
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 2356

callstack:
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 2860

callstack:
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 2440

callstack:
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 956

callstack:
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 1976

callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb29c00 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fc57 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fdfe - <Unknown File>(0)
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 3760

callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb29c00 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fc57 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fdfe - <Unknown File>(0)
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 2448

callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb29c00 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fc57 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fdfe - <Unknown File>(0)
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 2040

callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb29c00 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fc57 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fdfe - <Unknown File>(0)
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 3984

callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb29c00 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fc57 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fdfe - <Unknown File>(0)
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Thread ID: 1124

callstack:
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0x811ac - <Unknown File>(0)
Scaleform::Render::Matrix4x4<float>::SetIdentity() + 0xb29c00 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fc57 - <Unknown File>(0)
Scaleform::Render::Matrix2x4<float>::Prepend() + 0x26fdfe - <Unknown File>(0)
BaseThreadInitThunk() + 0x22 - <Unknown File>(0)
RtlUserThreadStart() + 0x34 - <Unknown File>(0)

================================================================

Game


================================================================

Game


================================================================

I'm on 2500k with Geforce 970 and 8go DDR3. Windows 8.1 64. The game is up to date.

Any help ?
 
Last edited:
P

phromello

Rookie
#5
+1

- GTX 970 (also tried 650Ti)
- Windows 7 x64 / 8GB Ram / i5
- 650w PSU

Same error (basically ... EXCEPTION_ACCESS_VIOLATION (3221225477), Error reading location 0x0000000c)
 
S

SMG_07

Rookie
#6
Install odkurzacz and ccleaner programs and clean your computer. Now for me Witcher is working!! ;)
 
M

Majestic81x

Rookie
#10
Anyone found a solution for this? My PC is below the minimum requirements. but at the very least it should run/start. I managed to play the Witcher 2 with low settings on playable FPS.

I hear people saying its because the graphic cards is too old/not supported. But people with recommended specs and people who already managed to play it before are having this same issue as well. I looked all over the internet and cant find a fix.
 
J

jediknight16

Senior user
#12
Maybe try to install it on another hard drive, or get it from another source like dvd or gog.com. Problems might come from corrupted downloads, bad hard drive sectors, DDRAM errors, or a lot of other things. For those using older computer hardware, I'd recommend big clean of components like cpu and gpu, new thermal paste and stuff like this. There are also softwares closing services as razer game booster and asus gpu tweak 2 which could help.
My game couldn't start after update 1.0.6, I did a clean uninstall, reboot and new setup and it worked perfectly with GOG galaxy software.
 
M

Majestic81x

Rookie
#13
Ok, as of Patch 1.05 the game does give a message that my GPU does not support DX11 when i start it. at least now i know the problem, ill have to upgrade. im a student so a new PC is pricey right now so maybe ill switch to console instead.

Although its puzzling why people with recommended systems are having this issue with the same crash log.
 

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