I have been a loyal Gwent player since open beta, and have invested nearly 1000 hours and over $1200 dollars on my account. Now, simply because the account has been logged on the Chinese version, it has been permanently locked to Chinese server.I have been living in the US for 9 years now and has no plan on returning to China any time soon. This means I effectively lost my account since I cannot access the Chinese server here in US. I tried to contact costumer support but all I've got were excuses. I demand a better solution than simply telling me "it cannot be done."