What response do they need sorry? They got screwed by Sony for not being a AAA developer from the US. It's not for them to answer for.The myriad of issues with CP2077 are well known by now. It sucks hard, but this is life. Anyone and almost everyone screws up from time to time but not everyone actually makes things right. How would you prefer CDPR to handle the situation?
Personally I'd be fine either way but I must say Hello Games earned a lot of faith and a ton of respect from me the way they handled salvaging of No Man's Sky after it's launch. They didn't say a word, they just released free DLC after free DLC which were really just fixing the game and adding the content that was missing not to mention the quality of almost all of them were worthy of being legit purchases. I'm not saying I would expect free story DLC from CDPR but at the very least I personally need to see some substantial improvement to many areas or I'm out like a blown light and gonzo for good.
CDPR is a corporation, they're not my friends or your friends and never will be. We gamers need to realize that business needs to be handled like business.
What say you?