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Working with Steam and Steam Issues

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tommy5761

tommy5761

Mentor
#1
Jan 13, 2013
Working with Steam and Steam Issues

I have decided to dedicate a thread to Steam users for some of the most troublesome issues that can occur with the Steam version of Witcher 2. Please bear in mind that my time at present is limited and if you don`t see your particular problem listed the most likely cause is that I haven`t got to it yet.

Probably the first thing to cover is that there is no need to download and apply any game patches. The game you get from Steam should already be patched with the latest available patch .

1) As with any game from Steam if you encounter any issues with the game running the first course of action is to verify the game cache. To verify the cache open Steam>Library and right click Witcher 2 and select properties . Then in the window click the local files tab and tick the verify game cache button . Note that there is generally 1 file that always fails to validate and this in no way will keep the game from running.

2) First Time Setup every time I start the game is very common and is easily solved by either of two different ways . One is by going to your install directory and if default would be
C:\Program Files or Program Files(X86)\Steam\steamapps\common\Witcher 2 . Then simply right click the redist folder and rename to redist.OLD . Or you can open regedit for more advanced users and navigate to HKEY_LOCAL_MACHINE>SOFTWARE>Wow6432Node>Valve>Steam>Apps>20920 . Then right click the right side of the screen window and hover your mouse over new and select DWORD (32 bit) Value . Then type VCRedist for one entry and another for dotNetFx40 You may or may not have one there already named DirectX. If not then create another entry as described earlier . When finished you should have 3 entries in addition to the (default) one . Now double click each one and change the 0 (zero) to a 1 (one)if it isn`t already.
DirectX ------REG_DWORD -----0x00000001 (1)
VCRedist -----REG_DWORD -----0x00000001 (1)
dotNetFx40 ---REG_DWORD -----0x00000001 (1)

3)Adding different languages Again there are two different ways to do this . One is by going to This Link and scroll to where you see the relevant language packs and download the one(s) you want then click the installer to install them . You can also open Steam>Library and right click Witcher 2 and select properties and in the language tab select one at a time the language files you want and Steam will install them . After installation sometimes it`s necessary to exit and restart Steam .

4)Bonus Content is additional and is downloaded separately . At present it`s about 7GB . And is available by opening Steam then click view in the upper left of the screen and scroll down the list and click Witcher 2 Bonus Content and then next. When finished downloading you can view it under \Steam\steamapps\common\The Witcher 2\Bonus Content .

5) Game stops working or continuous loop between launcher and desktop . This is known to be a problem when there is a software compatibility problem . IE one or more software installations that will coincide with the witcher 2 not starting . A list of programs known to be the cause of this is located in This Link.

6)Steam Cloud Saving issues and problems with saves not being organized properly, game crashing, and ways to diable Cloud saving can be found by following the link.
http://en.thewitcher.com/forum/index.php?/topic/29207-some-notes-on-steam-cloud-saving/
Also it should be noted that you can delete cloud saves by following this link
http://forums.steampowered.com/forums/showthread.php?t=2470784

GAME CRASHING
There are numerous factors that can the game to crash and will try to list the most common ones.
1) Games crashes directly after the logo splash screen and or directly after intro movie . Is most likely a corrupt Witcher 1 save . If importing a save from Witcher 1 then delete it and retry the game .
2) Game just randomly crashes . If you have a 32 bit system with 4 GB of memory then try then 3 GB switch . If you have less than 4 GB of memory then this will not work for you . To enable the switch .
Open Command prompt as administrator and copy this and paste in the dialog box
bcdedit /set IncreaseUserVA 3072
Close dialog boxes and retry game .

Overclocked graphic cards can also cause crashes of the game . This would include factory overclocked models as well .
 
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Reactions: anthraxtacide and RSIK_4
U

username_3677031

Rookie
#2
Jul 8, 2013
Will not completing witcher 1 contribute to the corrupt file? Because I haven't actually finished the game yet :p
 
tommy5761

tommy5761

Mentor
#3
Jul 8, 2013
Spacesloth said:
Will not completing witcher 1 contribute to the corrupt file? Because I haven't actually finished the game yet :p/>
Click to expand...
Not when it comes to witcher 2 . If importing a save from Witcher 1 and you are not in the Ice Plains then no save is imported .
 
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Harvilt

Harvilt

Rookie
#4
Jan 29, 2014
Hello this might seem stupid at this moment but I recently bought a new laptopt and wanted to try TW2EE I installed it and everything but the game is crashing after the medallion disappear on startup. I've played the game on my desktop PC with no problems, though I can't recall if I had this issues on the desktop at first.
I would really appreaciate a solution here I've been searching all over the web but can't find any.

Thanks in advance
 
tommy5761

tommy5761

Mentor
#5
Jan 29, 2014
harvilt said:
Hello this might seem stupid at this moment but I recently bought a new laptopt and wanted to try TW2EE I installed it and everything but the game is crashing after the medallion disappear on startup. I've played the game on my desktop PC with no problems, though I can't recall if I had this issues on the desktop at first.
I would really appreaciate a solution here I've been searching all over the web but can't find any.
Thanks in advance
Click to expand...
Might try looking in this thread http://forums.cdprojektred.com/threads/8766-Fixes-for-2-1-and-TW2EE-Issues-and-142-error-or-W2-stopped-working-Update-8-19-2013 . Also make sure to do a file integrity check .
 
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H

Hariwulf

Rookie
#6
Mar 14, 2014
How to register my copy of The Witcher 2 Enhanced Edition ( from Steam )???
The launcher bring me on this website, but I can't see any Register Game/Product option...
 
D

dragonbird

Ex-moderator
#7
Mar 14, 2014
Hariwulf said:
How to register my copy of The Witcher 2 Enhanced Edition ( from Steam )???
The launcher bring me on this website, but I can't see any Register Game/Product option...
Click to expand...
Steam versions don't need to be registered here. Your copy will already have the latest patches, and any future updates would be done by Steam.
If you want to use your Steam key to pick up the free non-Steam backup copy, you can do that at CDPR's sister site http://www.gog.com/witcher/backup
 
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H

Hariwulf

Rookie
#8
Mar 15, 2014
Thank you. :)
 
O

Oraj12

Rookie
#9
Mar 28, 2014
Hi, my computer has Windows 7, 64bit, 8 GB RAM and the game crashes most of the time when I open a shop/go through a door.. Any idea what I can do to avoid that? My character is overloaded and I can't sell any stuff because it keeps crashing :(
 
O

Oraj12

Rookie
#10
Mar 28, 2014
Oh, maybe I should add that I use the German version? I read somewhere that the game can't cope with the Umlaute (ä, ö, ü), but I was only able to change the spoken language which didn't help..
 
EmperorZorn

EmperorZorn

Moderator
#11
Mar 28, 2014
Oraj12 said:
Hi, my computer has Windows 7, 64bit, 8 GB RAM and the game crashes most of the time when I open a shop/go through a door.. Any idea what I can do to avoid that? My character is overloaded and I can't sell any stuff because it keeps crashing :(
Click to expand...
Does it happen when you go through a specific door or with all doors you come across.
When does it happen ? When you've played the game for a while ?

Reasons for this could be a corrupted installation, memory issues, antivirus problems, malware amongst other things.
It's not the game though, I'm able to play the German version on Windows 7, 64 Bit just fine.

Sometimes I have issues with newer Nvidia drivers making older games randomly crash though,
but that doesn't apply to the Witcher games so far.

Hope I was able to help~
 
Last edited: Mar 28, 2014
tommy5761

tommy5761

Mentor
#12
Mar 28, 2014
Oraj12 said:
Oh, maybe I should add that I use the German version? I read somewhere that the game can't cope with the Umlaute (ä, ö, ü), but I was only able to change the spoken language which didn't help..
Click to expand...
There is a mod which fixes the German text crashes .
http://www.nexusmods.com/witcher2/mods/359/?
 
O

Oraj12

Rookie
#13
Mar 31, 2014
Thank you both for your answers!

Does it happen when you go through a specific door or with all doors you come across.
When does it happen ? When you've played the game for a while ?
Click to expand...
Only the doors where the game shows a black screen. Sometimes it works for some doors and sometimes it just crashes... Sometimes it happens after 2min, sometimes after 1 hour..

Reasons for this could be a corrupted installation, memory issues, antivirus problems, malware amongst other things.
Click to expand...
It crashes on my boyfriend's computer, too, so it's probably not because of corrupted installation.
How do I find out whether my Avast (free version) interferes with the game?
And I do hope I don't have malware on my computer ;)
There is a mod which fixes the German text crashes .
Click to expand...
I'll try that, thank you!
 
tommy5761

tommy5761

Mentor
#14
Mar 31, 2014
Oraj12 said:
How do I find out whether my Avast (free version) interferes with the game?
And I do hope I don't have malware on my computer ;)
I'll try that, thank you!
Click to expand...
Open Avast user interface and click settings>Antivirus then scroll down until you see Exclusions and add witcher 2 to the exclusions list .
 
O

Oraj12

Rookie
#15
Apr 3, 2014
Okay, until now (I've played about an hour with about 10 times shopping/going through doors) it works! :) I did both installing that Umlaut thing and the Avast exception, so I don't know which one finally worked, but thanks to you anyway! ;)
 
T

TrueSaviours

Rookie
#16
Apr 27, 2014
Hi, I bought this game in Steam. Try to start the game but it shows the following error:-
There were error compiling scripts. Unable to run game.
Maybe some selected user packages are incompatible?
game\quests\quest_functions.ws[2282]: parse error, near '{'
game\scenes\scene_functions.ws[1794]: parse error, near '{'
What can I do?
 
tommy5761

tommy5761

Mentor
#17
Apr 27, 2014
TrueSaviours said:
Hi, I bought this game in Steam. Try to start the game but it shows the following error:-
There were error compiling scripts. Unable to run game.
Maybe some selected user packages are incompatible?
game\quests\quest_functions.ws[2282]: parse error, near '{'
game\scenes\scene_functions.ws[1794]: parse error, near '{'
What can I do?
Click to expand...
Try this thread for your issue . Hopefully it will fix it .
http://steamcommunity.com/app/20920/discussions/0/648813728360113489/
 
P

praxouille

Rookie
#18
May 22, 2014
Hi ! I explain my issue. I bought the game via Steam but when it asks to me to give the code, Steam doesn't recognize it, I don't understand why ! It's for Steam on Linux OS. Can you help me ? Thanks
 
T

thegrimmling

Rookie
#19
May 23, 2014
I have an odd issue when launching the game from Steam...

Every time I use the launcher to start the game, it throws 3 errors about no disc found in my CD-ROM. But then after clicking through the 3 errors, it launches.

How do we make it stop checking for a disc?


(Note: I bought my game on 5-22-14 during a sale on steam.)
 
tommy5761

tommy5761

Mentor
#20
May 24, 2014
thegrimmling said:
I have an odd issue when launching the game from Steam...

Every time I use the launcher to start the game, it throws 3 errors about no disc found in my CD-ROM. But then after clicking through the 3 errors, it launches.

How do we make it stop checking for a disc?


(Note: I bought my game on 5-22-14 during a sale on steam.)
Click to expand...
Never had this issue . Have you ran a game file integrity check ?
 
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