Notebook or Desktop PC?
Sounds like your computer is trying to use the integrated GPU instead of the 3060.
I think you can change it via Control Panel or in some cases also via Windows graphics settings . Also see this information here:
If you are using notebook PC things might be a bit more complicated in some cases.
But I never used integrated GPU's so I can't say much about that.
CDPR support can be reached here:
Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.
support.cdprojektred.com
(click on "contact us" to send a ticket)