Game crash "Device Removed Reason: 0x887a0006"

[eran5005]

Game keep crashing with this same line in the crash report (It also says A BUNCH of other stuff, but i don't know which part is important)
I'm not a tech savvy person, i tried everything i could find that i was able to do myself.
This is the only game in which i have this issue.
Could not find where to contact CDPR proper tech support (do they have one, even?)

I'll provide any info needed if request, i just have no idea what's relevant.

Help, please?

 

[LeKill3rFou]

Could not find where to contact CDPR proper tech support (do they have one, even?)

Hi,
There is a support website (you can change language at the bottom if you want/need to).
Be sure you tried everything suggested by the support and if nothing work, contact them directly ("contact us" button)

My game crashes — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

 

[eran5005]

Hi,
There is a support website (you can change language at the bottom if you want/need to).
Be sure you tried everything suggested by the support and if nothing work, contact them directly ("contact us" button)

My game crashes — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

I've looked into all the proposed solutions, none worked. I've not spotted the "Contact us" button, but i'll look for it again, more thoroughly.
Still, if anyone has experience with this issue and managed to resolve it, i would really appreciate it.

 

[LeKill3rFou]

I've not spotted the "Contact us" button, but i'll look for it again, more thoroughly.

Bottom right :

About your issue, from what I saw around the web, it's generally due to graphic cards, drivers especially.
I assume you tried to cleanly reinstall them as suggested by the support?

NVIDIA
I. Download the latest Game Ready drivers using the following link: https://www.geforce.com/drivers
II. Download Display Driver Uninstaller and run it to remove previous versions of drivers.
III. Clean install drivers that you've downloaded in step 1.
AMD
I. Uninstall your graphics drivers using the AMD Cleanup Utility software.
II. Download and clean install the latest drivers from here: https://www.amd.com/en/support

 

[eran5005]

Bottom right :
View attachment 11415500
About your issue, from what I saw around the web, it's generally due to graphic cards, drivers especially.
I assume you tried to cleanly reinstall them as suggested by the support?

I've tried a clean reinstall of my drivers and the game, cleared cache, Direct X and all manner of other things.
Could you post the link to this page with the 'contact us' button? Because for some reason or another i simply cannot find it on the CDPR tech support page.

 

[LeKill3rFou]

Could you post the link to this page with the 'contact us' button? Because for some reason or another i simply cannot find it on the CDPR tech support page.

The page I posted previously, at the bottom right (need help? > Contact us)

My game crashes — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com