GFN / Geforce Now not possible to login in anymore for crossplay - browser windows not showing

[eca]

On Gefore Now you are supposed to login each time you start a session (unfortunate side effect of the new launcher, but doable).
But lately it stopped showing the browser window, not when you click the suposedly helpful 'if you do not see the browser click here" message!
Anyone else have this problem, or better yet: a solution?

I bought Cyberpunk plus the DLC for both the PS5 and for the PC (for use through GFN) and was able to crossplay for months between those so it definitely was working...

Any suggestions? Any suggestions for a way to get actual support on this instead of asking a user forum?

 

[josephkramer]

I'm having the same issue. You may be able to submit a support ticket to NVIDIA here: https://nvidia.custhelp.com/app/ask I have yet to get through to someone actually helpful, but if enough of us submit support tickets, they may find a common pattern and escalate the issue to engineering.

 

[Mortilla]

Same issue here. In addition to following the advice above, Geforce NOW offers a direct channel to the GFN teams through the "SEND FEEDBACK" option in the app: Submitting feedback through Geforce Experience, GeForce Now or SHIELD. | NVIDIA (custhelp.com)

Furthermore, regarding the issue, you don't need to log in every time you start a new session. This only applies if you want to play on different platforms and need to use the crossplay function. Otherwise, after the initial login and claiming all the extras, you won't need to log in again.

 

[_Typhon_]

Hello, I have the same issue since June 10.
According to NVIDIA, GFN limits browser access where possible due to possible exploits. I am still trying to explain that for cross progression it is necessary to be able to log in to the launcher.

 

[tkossak]

I have the same problem. I just bought Cyberpunk 2077 to play it on geforce now and I can't sign in to RED launcher, because browser is not showing up. Any solutions?

 

[LeKill3rFou]

I have the same problem. I just bought Cyberpunk 2077 to play it on geforce now and I can't sign in to RED launcher, because browser is not showing up. Any solutions?

Best chance to contact both, CDPR and Nvidia.
No dedicated category, but this one should be fine ("contact us" button) :

I am unable to save the game — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

GeForce NOW Support

Browse the forums, check server status, system requirements.

www.nvidia.com

 

[Mortilla]

For what it’s worth, this is still being investigated and is considered a bug. Unfortunately, there’s no ETA on a fix.

https://www.reddit.com/r/GeForceNOW/comments/1dfi7mq/_/llgvbjq

 

[Turteru]

So I had bought the Phantom Liberty DLC and have tried playing through GFN subscription for the past week. I open my game as normal and am now stuck in the endless loop of trying to open the browser to login to CDPR and to no avail. This needs fixed since so many people have spent good money on this game just for a bug to render all their hard work as completely futile. Only workaround I can think of at this point is either wait an indefinite amount of time until someone finally decides to do their job at CDPR and GFN to fix the issue or just start over from scratch and waste the 50+ hours I spent on my main game I've been playing since 2022

 

[SigilFey]

I'm hearing of more and more of these sorts of things happening, recently. Similar types of reports have been made about people being unable to create accounts / log in to studio-specific front ends. I would send the report in to CDPR Support:

I want to report a bug in the REDlauncher — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

...but also send it in to the GFN Support Team at Nvidia. I'm not sure why certain access to games are being blocked by the existing systems, but my guess would be too many moving parts.