Wanting a refund because you don't like the game is a VERY different kettle of fish from wanting a refund because the game doesn't work.The apology video referenced high reviews on the PC version but those reviews were obviously paid for. I bought the game after watching IGN and Gamespot reviews and found out that they inflated their score after playing it. It took more than 2 hours to get to the point where that became apparent so I figured I just had to live with it. Bottom line is that the game isn't good even without the bugs. The game is shallow compared to other open world RPGs. I don't find it fun at all. It's an awful for and RPG and mediocre as a shooter (which is what it actually is). I want a refund but I guess we are just screwed on that.