Constant crashing Windows 11

[Spawn194]

Recently purchased a new PC, and was fine for first couple weeks. I got the itch to play Cyberpunk on the new machine, and whenever i try to play, it crashes my whole PC. It happens random times, i think an hour is the most ive been lucky enough to play in one go.


Get the error: A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.


I dont even get a BSOD, just freezes, and then it shuts off.


I have tried downloading drivers from manufacture sites, and have done a full system reset as well. Any ideas on what i can try? This is like the only game this is happening to me on, which sucks cause its what i really wanna play right now lol.


These are the dump files: https://www.mediafire.com/file/p8fh579r4r3x1kd/WHEA-20231213-0623.dmp/file


https://www.mediafire.com/file/7x7d9gol642atf3/WHEA-20231216-0852.dmp/file


Specs are:

Processor 13th Gen Intel(R) Core(TM) i7-13700F 2.10 GHz

Installed RAM 32.0 GB (31.7 GB usable)

ASrock motherboard, B760M-c

Nvidia Geoforce RTX 4060 ti, 16gb

and a 2TB NVMe SSD

Running windows 11

Post automatically merged: Dec 17, 2023

I should probably also mention, i get no error message. Game freezes, and then PC reboots after a few seconds

 

[devivre]

You could send a ticket to CDPR support:

My game crashes — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

(click on "contact us" to send a ticket).

Issues like that can have all sorts of issues, like overclocking, cooler issues (you might want to check temperatures...) and so on, so hard to say what could trigger this issues.

 

[Kormac67]

I dont even get a BSOD, just freezes, and then it shuts off.

Bad or underrated PSU probably.
Games can't crash a PC. It's always bad drivers or bad hardware.
(they can lock up the UI though so all you can do is reset, like Avatar )