Thank you for the reply. I understand they're busy, but the page behaved a little oddly, and I was worried it didn't send at all.
I did try and search first, so I apologize for the duplicate thread.
I sent in my request 5 days ago, and I haven't played since to avoid making it harder to fix, if they can fix it at all. Do you happen to know the current turnaround?
I work in software support, so I completely understand getting overwhelmed when something goes wrong. Just wondering what their current wait time is like.