I was able to resolve the issue by following the steps below from the FAQ:
1. Uninstall Galaxy
2. Open command line (Start->type "cmd" -> right click "cmd.exe" and click "run as administrator")
3. Type sc delete GalaxyClientService
sc delete GalaxyCommunication
4. Go to //gamedir\bin\x64 and rename or delete galaxy.dll
5. Launch the game, an error message will pop up, but the next time you start it everything should be fine