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Cyberpunk 2077 — Our Commitment to Quality

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Lilayah

Lilayah

CD PROJEKT RED
#1
Wednesday at 8:58 PM


Dear gamers,

We are committed to fixing bugs and crashes and will continue to work and improve the game via future updates to make sure you are enjoying the game regardless of the platform.

We will use this space to inform you about the progress being made on Cyberpunk 2077’s further development, including information about updates and improvements, free DLCs, and more.

Below, you’ll find CD PROJEKT’s co-founder’s personal explanation of what the days leading up to the launch of Cyberpunk 2077 looked like, sharing the studio’s perspective on what happened with the game on old-generation consoles.

Thank you

CD PROJEKT RED

This video was created in English so only the English version fully reflects our message. Subtitles in other languages were added solely for your convenience.





FAQ

Q: Why is there such a gap between PC versions of Cyberpunk 2077 and old-gen consoles?

A: Cyberpunk 2077 is huge in scope, it features a multitude of custom objects, interacting systems and mechanics. In the game, everything is not stretched out over flat terrain where we can make things less taxing hardware-wise, but condensed in one big city and in a relatively loading-free environment. We made it even more difficult for ourselves by first wanting to make the game look epic on PCs and then adjusting it to consoles — especially old-gens. That was our core assumption. And things did not look super difficult at first, while we knew the hardware gap, ultimately, time has proven that we've underestimated the task.

Q: What was the main issue that made development for consoles that difficult?

A: The main culprit was having to constantly improve our in-game streaming system for old-gen consoles. Streaming is responsible for “feeding” the engine with what you see on screen, as well as the game mechanics. Since the city is so packed and the disk bandwidth of old-gen consoles is what it is, this is something that constantly challenged us.

Q: Didn’t you test old-gen consoles to keep tabs on the experience?

A: We did. As it turned out, our testing did not show many of the crashes you experienced while playing the game. As we got closer to launch, we saw significant improvements each and every day, and we really believed we’d deliver in the final day zero update.

Q: Why was there a gap between PC and console reviews?

A: We started sending out PC review keys to start the review process in the first week of December. Come December 10th, launch day, we had a really good start with PC reviews, and while it’s not perfect, this is a version of the game we were, and still are, very proud of. When it comes to the review process for consoles, at the same time PC codes were sent out we were still working hard to improve the quality of the game on old-gen consoles. Every extra day that we worked on the day zero update brought visible improvement — that’s why we started sending console codes for reviews on the 8th December, which was later than we had planned.

Q: What have you done since launch to make the game better?

A: Our top priority since launch has been to fix bugs in Cyberpunk 2077. We have already released three hotfixes which have improved the game, but these are just the beginning.

Q: What are you going to do going forward to fix Cyberpunk 2077?

A: We are focused on fixing the bugs and crashes players are experiencing across every platform. You can expect more in the way of patches — both small and large — to be released regularly. The first update will drop in the next 10 days, and it will be followed by a larger, more significant update, in the weeks after. Our plans for supporting Cyberpunk 2077 in the long-term are unchanged, and we will continue to introduce updates and patches to give all players across all consoles and PCs a better experience with the game.

Q: You have said there would be free DLC for the game in ‘early 2021’, will this be impacted by improvements?

A: We’re still planning on releasing free DLC for the game, just like with The Witcher 3. However, we have decided that our priority is working on the most important fixes and updates. We will be releasing free DLC afterwards — we’ll have more to say about that in the coming months.

Q: When can we expect the next-gen update for Cyberpunk 2077?

A: We are planning to release the free, next-gen update for Cyberpunk 2077 this year. We’re aiming for the second half of the year and we’ll reveal more when we have more to share.

Q: Are you making the team crunch to work on the patches?

A: The team is working to bring relevant fixes to the game without any obligatory overtime. Avoiding crunch on all of our future projects is one of our top priorities.

Q: When is the game coming back to PlayStation Store?

A: We are working on fixes and updates, and are working with Sony to bring Cyberpunk 2077 back to PlayStation Store as soon as possible.

Q: What is the status of the Help Me Refund initiative?

A: The initiative is progressing according to plan and we just sent out the first wave of reimbursements.
 
Last edited: Yesterday at 9:12 AM
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R

Rikitiroo

Fresh user
#2
Wednesday at 9:07 PM
Keep up the good work, its a good game it just needs a bit of work to make it great.
 
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crawfordman

crawfordman

Forum regular
#3
Wednesday at 9:08 PM
that's good to hear and all that. but a part of me feels i am still not convinced. you need A LOT of work to do in order to "fix" this. i mean bugs and glitches are just the beginning. there's cut content and also plot holes and inconsistencies with the world as well as the poorly written endings that need fixing too.
 
Last edited: Yesterday at 8:12 PM
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OrigNN

OrigNN

Fresh user
#4
Wednesday at 9:09 PM
So no Story-DLC this year?
 
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C

Cerejo90

Fresh user
#5
Wednesday at 9:11 PM
Okay...we can live with the idea that bugs are a thing on big projects...but we will recieve the game advertised? All the cut contents? Choices that matters? Most beliveble crowd in games up to date? Those thing that make this game a hype...
 
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BigWezz69

BigWezz69

Fresh user
#6
Wednesday at 9:12 PM
Cerejo90 said:
Okay...we can live with the idea that bugs are a thing on big projects...but we will recieve the game advertised? All the cut contents? Choices that matters? Most beliveble crowd in games up to date? Those thing that make this game a hype...
Click to expand...
Sadly, I doubt it.
 
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satorbg

satorbg

Fresh user
#7
Wednesday at 9:12 PM
Thank you for your work! I played 200 hours already and I love the game even if it has some faults.
 
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tRYSIS3

tRYSIS3

Senior user
#8
Wednesday at 9:13 PM
Thank you for communicating, glad to hear that you are committed to fixing up the game. Hoping we could eventually see the game we were once promised, especially with regard to story and choices.
 
Last edited: Wednesday at 9:19 PM
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W

wright1978

Forum veteran
#9
Wednesday at 9:13 PM
While it's good to have news i do find it concerning that there's no mention of expansions in that roadmap for 2021.
Wasn't Heart of Stone 6 months after TW3 release.
 
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Mad_Jackk

Mad_Jackk

Fresh user
#10
Wednesday at 9:14 PM
I appreciate all the work you're doing to fix everything, but have some questions about what your plans are. A lot of features and details that were shown in promotional material even in the weeks leading up to launch are no where to be found in the game, and it seems as though there is a lot of content that was cut due to time constraints. Do you have any plans to reintroduce any of this content? Also, do you have any plans to fix many issues with attention to detail as well as making the player choice more impactful in the game as many would argue there are not enough impactful choices for the player throughout the game world.
 
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Subenu

Subenu

Forum regular
#11
Wednesday at 9:14 PM
Thank you very much,

now let's see what'll come in the future
 
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C

chipscrash

Fresh user
#12
Wednesday at 9:14 PM
Will you add 3rd person? And thank you very much for the hard work
 
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Jiao-long

Jiao-long

Forum regular
#13
Wednesday at 9:15 PM
I wish he had talked about why the features they've shown in trailers for years and the features they mentioned all the interviews aren't in the game.
He sounded like game on pc was perfect. Like I said before, console problems and bugs and glitches overshadowed the real problems and the marketing lies of this game.
 
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E

eidius

Senior user
#14
Wednesday at 9:16 PM
Thank you CDPR.

I look forward to what you actually deliver.
Even with all the bugs fixed I find the whole experience (besides some story/writing highs) being underwhelming.

Its like playing a game from 2012 but with better graphics if I had the rig to run it.

I just hope when you mention improvements its not just performance and couple of "clothing" or gimick patches and DLCs.

When you say improvements I sincerely hope you mean the cut contents or obvious missing features or rushed content.

The Lifepaths are so short and that 6 month montage could have been such a great "start from rags to riches Act 1 story" why the rush to get to Johnny? Please consider extending these elements.

And cut features like CP2077 gwent style mini game, brain dances, barbershops, better and more immersive ripperdoc customizing your body like the very first time and of course new apartments, metros, trains, cut quests, replacing the fixer nonstop exposition phone calls in favor of actual quests and car shops so my phone doesnt have 99+ unread texts.
And so on...

I also sincerely hope the paid DLCs are not sending us off to new cities or lands. Nightcity needs more.
Maybe these dlcs are concurrent with the main campaign which can maybe impact the ending?! Lots of possibilities.

And finally for the love of god give us more Meredith and Militech!
 
Last edited: Wednesday at 9:50 PM
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kofeiiniturpa

kofeiiniturpa

Mentor
#15
Wednesday at 9:17 PM
Good news for console owners.
 
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emrehan98

emrehan98

Fresh user
#16
Wednesday at 9:18 PM
Thank you for sharing your future plans! It's a good first step!
 
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F

feckyer1ife

Forum regular
#17
Wednesday at 9:19 PM
Honestly it felt like someone from the Polish Gov was there with him (maybe pointing a gun at him), it just came across as not sincere and more excuses about why console is shit. And by the map provided, seems like your not going to get the "Real Game" until end of summer.
 
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L

ljupced

Forum regular
#18
Wednesday at 9:19 PM
A complete apology while looking in the eye.. Almost non existent these days.

No matter what, I love CDPR and respect everything they do.

You have my full support, please remain the company we know you are.
 
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MatrizzXX

MatrizzXX

Fresh user
#19
Wednesday at 9:19 PM
i´m on my second play and quite happy, despite the bugs (Some very funny) this is intended to be a great game, made with love and effort from gamers2gamers, we all school gamers 40 some years :)) appreciate your hard work a lot and off course support you and understand all the situations...Just keep the good work and make the others happy as well :))
 
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Cheylus

Cheylus

Senior user
#20
Wednesday at 9:20 PM
Ok, thank you for the announcement.
I still think "we thought we could deliver on launch day on consoles" is... I don't have the right word for it. I'm not that naive.

I'm not touching the game until it's finished, on PS5.
 
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