Game crashes - tried everything, I'm done with CDPR

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Hi there,

Unfortunately, I'm experiencing the same problems as Warhammmmer.
I've changed my config and spent a lot of money to get the most out of this game and it just won't run.
I'm also in contact with Mr Leszek from support, who's doing everything he can to find a solution. But so far nothing works. I've been trying everything for over 2 months now.
Oh, you didn't manage to play the game since 2 months? Sad :(
Can you provide some details, like your specs, what you already tried (if you remember), and so on?
I doubt we can be more helpful than support itself (at least me for sure^^), but we never know, it cost nothing ;)
 
My game crashes on my PS5. Not using disc, it was a digital download. Not sure if my comment is relevant as it seems you guys are talking about PCs not a console..
 
My game crashes on my PS5. Not using disc, it was a digital download. Not sure if my comment is relevant as it seems you guys are talking about PCs not a console..


I read that setting the graphics mode to performance can improve performance on PS5.

For frequent crashes on console this is one of few other things you can do:

That is the official support website from CDPR. You can also contact them by clicking on Contact Us.
 
I read that setting the graphics mode to performance can improve performance on PS5.

For frequent crashes on console this is one of few other things you can do:

That is the official support website from CDPR. You can also contact them by clicking on Contact Us.
Oh I am so glad I spoke up. Thanks I will try this today!
 
Hi. It is indeed more than infuriating not to be able to play a game that was next on the menu.

For the sake of pointing a possible way forward, I have something to say about the "only this game crashes" topic. Well, I will mention only the last time it happened to me. Sometime this autumn, my PC started shutting down during gameplay, and it was limited to a single game... Rainbow Six Siege. Other games, like Cyberpunk 2077, Fortnite, Fallout 4, etc. as well as 3DMark benchmarks, all worked flawlessly.

It was too easy to blame the game. But what happened? I started monitoring and troubleshooting my hardware on that single game where things were crashing. And nothing worked. By then, I've taken out the TB/utility card, sound card, swapped peripherals, checked power connectors on the GPU and CPU side, tried WiFi instead of LAN and whatnot. What gives? Well. Then I started suspecting the PSU. And you wouldn't believe what I found. Instead of a broken PSU (an AX1600i), I found that half of the ATX cable got plugged out, dear goodness knows how that happened. When that was plugged back in, all returned to normal and I was able to play flawlessly again.

But only one game was crashing.

AMD is known for DRAM quirks, and I recall that unstable DRAM settings were a problem for me, specifically in Cyberpunk 2077 (and nowhere else). If DRAM couldn't keep up with its own steps, the game would eventually crash. Maybe that is the place to look in your case, too.

P.S. Tinkering with hardware? Shut the PC down, and unplug the PSU, hold the power button for 5 seconds [after the last light drains out, if that turns them back on]. I once worked on a running PC to unscrew something, and that screw caught a fan header and fried the mobo and the CPU. That was some 800+ euros damage right there. One screw. The real danger of it is that it could also start fire and burn down homes.
 
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Hi. It is indeed more than infuriating not to be able to play a game that was next on the menu.

For the sake of pointing a possible way forward, I have something to say about the "only this game crashes" topic. Well, I will mention only the last time it happened to me. Sometime this autumn, my PC started shutting down during gameplay, and it was limited to a single game... Rainbow Six Siege. Other games, like Cyberpunk 2077, Fortnite, Fallout 4, etc. as well as 3DMark benchmarks, all worked flawlessly.

It was too easy to blame the game. But what happened? I started monitoring and troubleshooting my hardware on that single game where things were crashing. And nothing worked. By then, I've taken out the TB/utility card, sound card, swapped peripherals, checked power connectors on the GPU and CPU side, tried WiFi instead of LAN and whatnot. What gives? Well. Then I started suspecting the PSU. And you wouldn't believe what I found. Instead of a broken PSU (an AX1600i), I found that half of the ATX cable got plugged out, dear goodness knows how that happened. When that was plugged back in, all returned to normal and I was able to play flawlessly again.

But only one game was crashing.

AMD is known for DRAM quirks, and I recall that unstable DRAM settings were a problem for me, specifically in Cyberpunk 2077 (and nowhere else). If DRAM couldn't keep up with its own steps, the game would eventually crash. Maybe that is the place to look in your case, too.

P.S. Tinkering with hardware? Shut the PC down, and unplug the PSU, hold the power button for 5 seconds [after the last light drains out, if that turns them back on]. I once worked on a running PC to unscrew something, and that screw caught a fan header and fried the mobo and the CPU. That was some 800+ euros damage right there. One screw. The real danger of it is that it could also start fire and burn down homes.
I can under stand your frustration when it comes to computer issues.:eek:

Over the Christmas holidays a 9800X 3D build was MAJOR headache to get running. Went through 3.... one, two, three! motherboards to get the CPU to post. Turns out the RAM timing were wrong. DDR5 6400 was the the issues. And that's not the RAM that was ordered....the RAM that was ordered was on back order so the lesser was taken to get things up and running. ARRRRRRRRR! And that's the trouble when purchasing just released new products. Many of the hardware has not been certified by vendors.

As it turns out the store personal did not know RAM compatible with the motherboards!. o_O What a headache.

Anyways the machine is up and running. Niece is happy... and leaves my 3950X in the dust.:( Need to bump it up to the 5950X as a stop gap.

PS: if your seeing weird things happening in the game. Like a ton car of the same type. The game is about to lock up and crash. May not happen right away but it's a tell tail sign. GPU has corrupted files. Save and restart.
 
NVIDIA GeForce RTX 4080 SUPER ASUS TUF
2x16GB RAM Corsair
Intel Core i9-14900KF
ASUS TUF GAMING Z790-PRO WIFI

Same problem here I played the first time 5 hours in a row then the game did not launch at all
Tried to fix the problem by following all the tips I could find everywhere config files, reinstalling drivers, the game...

UserDiag here https://userdiag.com/id/b3nD8KkMo8 Something weird with my AIO/water cooling apparently it is working though
Dxdiag everything alright
Last GPU drivers installed
 
NVIDIA GeForce RTX 4080 SUPER ASUS TUF
2x16GB RAM Corsair
Intel Core i9-14900KF
ASUS TUF GAMING Z790-PRO WIFI

Same problem here I played the first time 5 hours in a row then the game did not launch at all
Tried to fix the problem by following all the tips I could find everywhere config files, reinstalling drivers, the game...

UserDiag here https://userdiag.com/id/b3nD8KkMo8 Something weird with my AIO/water cooling apparently it is working though
Dxdiag everything alright
Last GPU drivers installed
Doesnt launch as in nothing happends or it crashes when launched?

Bios on mb is pretty old and using the super duper power profile. Later bios has a intel profile with more limited boost and power draw due to problems with 13/14 gen intel cpus. The 100c max temp isent odd at all with that profile, you will loose some performance with the updated bios/profile tho.
 
The only time i had a crash was the first time playing on release and it was caused by a 3rd party controller program known as InputMapper. No crashes since i uninstalled the program.

Note: i am playing on an old PC by todays standard. I5 6400, GTX 1060 6gb, 32gb ram, Win 10 x64 22H2. The game is installed on an ssd.
 
Doesnt launch as in nothing happends or it crashes when launched?

Bios on mb is pretty old and using the super duper power profile. Later bios has a intel profile with more limited boost and power draw due to problems with 13/14 gen intel cpus. The 100c max temp isent odd at all with that profile, you will loose some performance with the updated bios/profile tho.
Yes It crashes when I launch the game.
I see the intro with the cyberpunk logo for 1 second then it crashes.
 
Yes there is the report

Registered crash info file...
InternalVersion: 3.0.5153696 P4CL: 7993848 Stream: R6.Release
!!!CRASHED!!!
Error Reason: Unhandled exception
Expression: EXCEPTION_ACCESS_VIOLATION (0xC0000005)
Message: The thread caused a user-mode data execution prevention (DEP) violation at 0x26BFAD17A98.
File: <Unknown>
Line: 0

"uptimeSeconds":5
"stopThreadID":3068
"exceptionCode":0xC0000005
"processID":20492
"Engine/CommitFailedErrorCode@1#TID=0":"0"
"ResourceLoaderThrottler/NumThrottleTokensAcquired@33098#TID=0":"1"
"ResourceLoaderThrottler/NumThrottleTokensSoftLimit@33097#TID=0":"4294967295"
"Gpu/RayTracing/Enabled@128#TID=0":"false"
"Configuration/Name@2#TID=0":"FINAL"
"Configuration/Name2@3#TID=0":"FINAL"
"Game/Patch@7#TID=0":"2.2"
"Rendering/AsyncCompute@33544#TID=0":"true"
"Engine/OOM@4#TID=0":"false"
"GlobalMode/IsClosing@5#TID=0":"false"
"GlobalMode/IsGame@17#TID=0":"true"
"Jobs/InitParam/MaxLatentJobs@8#TID=0":"131072"
"Jobs/InitParam/MaxCriticalPathJobs@9#TID=0":"65536"
"Jobs/InitParam/MaxImmediateJobs@10#TID=0":"2048"
"Jobs/InitParam/WorkerThreadStackSizeKB@11#TID=0":"1024"
"Jobs/InitParam/MaxThreads@12#TID=0":"27"
"Jobs/InitParam/AllJobsCriticalPath@14#TID=0":"false"
"Jobs/InitParam/UseJobDebugger@13#TID=0":"false"
"Jobs/Dispatcher/NumDispatcherThreads@15#TID=0":"27"
"Jobs/Dispatcher/MaxHWConcurrency@16#TID=0":"32"
"Gpu/Device/Name@124#TID=0":"NVIDIA GeForce RTX 4080 SUPER"
"Gpu/Device/Vendor@125#TID=0":"Nvidia"
"Gpu/Device/DriverVersion@126#TID=0":"Nvidia v 56636 [r566_31]"
"Gpu/Device/TotalMemoryMB@123#TID=0":"16047"
"Gpu/Device/UsedMemoryMB@33545#TID=0":"1342"
"Engine/SafeInit@33254#TID=0":"Finished"
"Engine/IsHeadless@102#TID=0":"false"
"Engine/VersionWatermark@101#TID=0":"3.0.5153696 P4CL: 7993848 Stream: R6.Release Dec 9 2024 17:08:05 (FINAL) Total memory: 26497650688 bytes "
"Engine/InitParams/InteropStartingPort@87#TID=0":"0"
"Engine/InitParams/RenderPreset@88#TID=0":"1"
"Engine/InitParams/QualityLevelName@89#TID=0":"None"
"Engine/InitParams/TextureQualityLevelName@90#TID=0":"High"
"Engine/InitParams/WatchdogTimeoutSecondsOverride@91#TID=0":"0"
"Engine/InitParams/ScriptsSilentCompilation@92#TID=0":"false"
"Engine/InitParams/ScriptsSilentValidation@93#TID=0":"false"
"Engine/InitParams/TweakDBSilentValidation@94#TID=0":"false"
"Engine/InitParams/PvdDumpToFile@95#TID=0":"false"
"Engine/InitParams/ProfilerEnabled@96#TID=0":"false"
"Engine/InitParams/ShowVersionWatermark@97#TID=0":"true"
"Engine/InitParams/WindowCaption@98#TID=0":""
"Engine/PC/SystemName@99#TID=0":"Windows 11 Profe...#<truncated>#"
"Engine/PC/SystemVersion@100#TID=0":"10.0.26100"
"Engine/Scripts/PrimaryBlobModifiedDate@108#TID=0":"133800369627409080"
"Engine/Scripts/FallbackBlobModifiedDate@109#TID=0":"0"
"Engine/Scripts/BlobPathUsed@110#TID=0":"Loaded"
"Engine/Scripts/ShouldCompileScripts@107#TID=0":"true"
"Engine/Scripts/Loaded@111#TID=0":"true"
"##CrashDump##/DumpCrashDataSeconds":"0"
Post automatically merged:

Another thing i can think of just like that is reinstalling Vc_redis, it fixed this issue for me last time.


Do you get an error reporter and if so what error message do you get?
I just tried but it did not work
 
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Yes there is the report
Hmm have you tryed turning memory integrety off in setting/windows -security/Unitsafety (or similar) DEP is a security feture of windows so the game does something that it doesnt like and closes it. Think ive solved this for another user before but cant remember what i did :S

Edit: found a thread but its from ages ago. For that user it worked after he turned off XMP in bios.
 
Hmm have you tryed turning memory integrety off in setting/windows -security/Unitsafety (or similar) DEP is a security feture of windows so the game does something that it doesnt like and closes it. Think ive solved this for another user before but cant remember what i did :S

Edit: found a thread but its from ages ago. For that user it worked after he turned off XMP in bios.
I turned off XMP but it did not work...
Can you give me the guidelines to turn memory integrety off pls ?
 
what you can try is limit the CPU heat down to 90% instead of 100%. A cleanfix could also be a solution. I have been playing Cyberpunk for over 3 years and have never had a crash that the game itself has made. Only when I use mods. I had crash problems for a while because of my CPU. I have an i9-14900Kl. I was one of the victims who experienced a manufacturing defect. When Intel replaced it, I had no more problems.
 
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