Forums
Games
Cyberpunk 2077 Thronebreaker: The Witcher Tales GWENT®: The Witcher Card Game The Witcher 3: Wild Hunt The Witcher 2: Assassins of Kings The Witcher The Witcher Adventure Game
Jobs Store Support Log in Register
Forums - CD PROJEKT RED
Menu
Forums - CD PROJEKT RED
  • Hot Topics
  • NEWS
  • GENERAL
    GWENT MASTERS COMMUNITY TOURNAMENTS SUGGESTIONS
  • STORY
  • GAMEPLAY
    NILFGAARD NORTHERN REALMS MONSTERS SCOIA'TAEL SKELLIGE SYNDICATE
  • TECHNICAL
    PC PLAYSTATION XBOX iOS
  • COMMUNITY
    FAN ART (THE WITCHER UNIVERSE) FAN ART (CYBERPUNK UNIVERSE) OTHER GAMES
  • RED Tracker
    The Witcher Series Cyberpunk GWENT
PC
PLAYSTATION
XBOX
iOS
Menu

Register

Lost all account progress?

+
ProfessorCymru

ProfessorCymru

User
#1
Nov 8, 2019
So I decided to start playing the game again after about a year and a half absence. I only played a couple of games of homecoming when it came out and never bought any kegs or cards meaning I kept all my resources from closed beta until homecoming. However, when I logged back in yesterday I had to redo the tutorial again and noticed my account is fresh. NO scraps, ore and most importantly no borders and titles. Did they do some sort of with inactive accounts or was this announced at some point? This has honestly really annoyed me as I've lost every title I've ever worked for from beta tester to my first Grand Master, is anyone able to help me here?
 
4RM3D

4RM3D

Moderator
#2
Nov 8, 2019
There hasn't been an account purge. You probably logged in with a different account then the one you were using. Could you double-check this?
 
Lexor

Lexor

User
#3
Nov 8, 2019
@ProfessorCymru: There was one additional "account refresh" for all accounts after HC release - it was at the time when new starter decks were introduced: https://forums.cdprojektred.com/index.php?threads/new-starter-set-cards.11006740/

Main rule for this refresh was: if account had only a few matches in its history then all decks were deleted and new starter decks were given. Maybe your account got bugged during this process?
 
DanielK1980

DanielK1980

User
#4
Nov 9, 2019
I have the same problem. I had over 709 h played in Gwent about a year ago and now I'm starting from the beginning. What is going on ?
 
Lexor

Lexor

User
#5
Nov 9, 2019
DanielK1980 said:
What is going on ?
Click to expand...
Have you read my post?
 
MostOkayestGamer

MostOkayestGamer

User
#6
Nov 10, 2019
I just had the same issue, but then i launched the game from the GOG Galaxy launcher instead of using the desktop icon and all of my scraps and other items reappeared. Give that a try and see if it works for you.
 
Share:
Facebook Twitter Reddit Pinterest Tumblr WhatsApp Email Link
  • English
    English Polski (Polish) Deutsch (German) Русский (Russian) Français (French) Português brasileiro (Brazilian Portuguese) Italiano (Italian) 日本語 (Japanese) Español (Spanish) 简体中文 (Chinese)

STAY CONNECTED

Facebook Twitter YouTube
CDProjekt RED
  • Contact administration
  • User agreement
  • Privacy policy
  • Cookie policy
  • Press Center
© 2018 CD PROJEKT S.A. ALL RIGHTS RESERVED

CD PROJEKT®, The Witcher®, GWENT® are registered trademarks of CD PROJEKT Capital Group. GWENT game © CD PROJEKT S.A. All rights reserved. Developed by CD PROJEKT S.A. GWENT game is set in the universe created by Andrzej Sapkowski. All other copyrights and trademarks are the property of their respective owners.

Forum software by XenForo® © 2010-2019 XenForo Ltd.