REDLauncher silent crash on pressing "Play"

[PilotGW]

Hi all,

I decided to have a little play around in Cyberpunk (Steam version) today after a two year hiatus. I was checking my Windows reliability history / Event Viewer tonight (for unrelated reasons), and I've noticed that an error relating to REDLauncher is being logged every time I click "Play."

There is no actual error message displayed on screen, REDLauncher just silently crashes in the background.

It's not a huge issue as the game launches and seemingly runs fine. However it's going to fill my Event Viewer up pretty quickly if this happens at every launch of the game.

Spoiler: Event Viewer error details

Faulting application name: REDlauncher.exe, version: 2.14.0.20, time stamp: 0x64995e1a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process ID: 0x0x2910
Faulting application start time: 0x0x1D9A935F300559C
Faulting application path: C:\Users\grego\AppData\Local\Programs\CD Projekt Red\REDlauncher\REDlauncher.exe
Faulting module path: unknown
Report ID: 3fa9e2bc-f92e-4797-8460-b8d7b1427888
Faulting package full name:
Faulting package-relative application ID:

Spoiler: Reliability History error details

Source
REDlauncher Application

Summary
Stopped working

Date
‎27/‎06/‎2023 21:29

Status
Report sent

Description
Faulting Application Path: C:\Users\grego\AppData\Local\Programs\CD Projekt Red\REDlauncher\REDlauncher.exe

Problem signature
Problem Event Name: BEX
Application Name: REDlauncher.exe
Application Version: 2.14.0.20
Application Timestamp: 64995e1a
Fault Module Name: StackHash_2beb
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: PCH_5D_FROM_ntdll+0x000766CC
Exception Code: c0000005
Exception Data: 00000008
OS Version: 10.0.22621.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 2beb
Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Additional Information 3: af9b
Additional Information 4: af9ba23b2986e723e0c66944769e56b8

Extra information about the problem
Bucket ID: b8c4e82c4ddd12759874cedb3db5b04f (1762260795237183567)

Is this a bug or is something wrong on my end?

Many thanks!

Intel i7 10700K
ASUS RTX 3080 Strix
32GB Corsair Vengeance 3600MHz RAM
Windows 11

 

[LeKill3rFou]

Hi,
About issues with Red Launcher, I recommend to contact GOG support as noticed on the cyberpunk support page:

I want to report a bug in the REDlauncher — Cyberpunk 2077 | Technical Support — CD PROJEKT RED

Welcome to CD PROJEKT RED Technical Support! Here you will find help regarding our games and services, as well as answers to frequently asked questions.

support.cdprojektred.com

Just to know, you're connected to your GOG account in Red Launcher ?
If yes, in the game, you're still connected to your GOG account even if Red Launcher crashed ?

 

[PilotGW]

Thank you, I've left a ticket. It's not a big issue, I just don't want my Event Viewer flooded with errors.

Unfortunately, I can't see anywhere in game as to whether I'm still connected to my GOG account, but like I say I can still play.

 

[LeKill3rFou]

Unfortunately, I can't see anywhere in game as to whether I'm still connected to my GOG account, but like I say I can still play.

If you clic on "My Rewards" on the bottom right of the main menu ?
If you're not connected, either steps to link your GOG account will appear, either the game will ask you to be connected on RedLauncher.
You can also verify if you're connected to GOG by checking in the settings if you're able to enable cross-progression feature (if you are able to enable it, your account is linked)

 

[Sptzz]

I have the exact same problem. Fresh CP2077 Steam install. Everytime I press play, the game launches normally but I can see in event viewer that REDLauncher.exe crashed.

 

[PilotGW]

I sent a ticket to CDPR / GOG in June and after going back and forth with support, I was told that it was passed off to the appropriate team for investigation.

However, this is still happening. Short of bypassing the launcher I don't know what else to do.

I'm clearly not alone in experiencing this:

https://steamcommunity.com/app/292030/discussions/0/3808405159042511333/
https://steamcommunity.com/app/1091500/discussions/7/3803901559413552568/
https://steamcommunity.com/app/1091500/discussions/0/3875968426423868237/

 

[Emaji]

Thank you, I've left a ticket. It's not a big issue, I just don't want my Event Viewer flooded with errors.

Unfortunately, I can't see anywhere in game as to whether I'm still connected to my GOG account, but like I say I can still play.

You won't need to make it a big deal, but it is a big deal since this has been happening well past the age of this thread. I literally signed up just to post of having this annoying issue. I don't want my reliability report flooding with redlauncher crashes either. Call of Duty Black Ops did the same exact behavior, and I uninstalled that game for that very reason. I like CP but will have no hesitation to uninstall since no one has addressed this.

And I just built a new system!